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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $75,216.00 - $91,171.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
Meal and Transportation Benefits
401(k) retirement plan
Company paid life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral program
Job Description
HMSHost is a global hospitality company committed to delivering exceptional service and a dynamic work environment. Known for its extensive network of food and beverage operations primarily located in airports, travel plazas, and other traveler-centric venues, HMSHost offers significant opportunities for career advancement, comprehensive training, and a supportive corporate culture. As part of Avolta including Dufry and Hudson, HMSHost operates with a mission to ensure that every traveler and employee feels valued and energized, fostering a workplace rooted in appreciation, inclusivity, and growth. The company emphasizes its culture of engagement, promoting behaviors that encourage success through coaching, support, and an... Show More
Job Requirements
- Documented multi-unit restaurant management experience of at least 3 years
- Overall restaurant experience of 8-10 years
- Graduation from Food Service Management or Culinary program may substitute for experience
- Demonstrated team management, delegation, and issue resolution skills
- Ability to manage multiple priorities concurrently
- Knowledge of HMSHost policies, standards, and operations or ability to learn quickly
- Strong communication skills including reading, writing, and conversing confidently
Job Qualifications
- Documented multi-unit restaurant management experience of at least 3 years
- Overall restaurant experience of 8-10 years
- Graduation from Food Service Management or Culinary program may substitute for experience
- Demonstrated team management, delegation, and issue resolution skills
- Ability to manage multiple priorities concurrently
- Knowledge of HMSHost policies, standards, and operations or ability to learn quickly
- Strong communication skills including reading, writing, and conversing confidently
- Proven ability to lead diverse teams and foster inclusive workplace environments
Job Duties
- Ensure all general managers and staff prepare restaurants for next day opening and execute closing and opening procedures
- Schedule managers to guarantee leadership coverage during all operating hours
- Provide coaching, support, and encouragement to restaurant staff to achieve business goals
- Interview and make hiring, termination, promotion, and advancement decisions for associates
- Monitor financial and operational data to track progress towards objectives
- Communicate regularly with senior leadership about issues, strategies, and vision
- Implement recognition programs to motivate restaurant staff and promote employee engagement
- Manage product orders, inventory levels, and vendor communications
- Oversee equipment maintenance and coordinate repairs and servicing
- Ensure adherence to all brand standards, procedures, and compliance requirements
- Resolve customer and associate issues using judgment and discretion
- Maintain safety standards and ensure all health and safety activities are performed
- Coordinate marketing programs and promotional activities to drive revenue
- Monitor diversity and inclusion practices across the zone’s restaurants
- Hold general managers accountable for onboarding, offboarding, and compliance activities
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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