Multi-Unit F&B Director II

HMSHost is a leading global provider of food and beverage services in travel venues, including airports, highways, and cultural attractions. With decades of expertise in managing restaurants and foodservice operations, HMSHost is committed to delivering exceptional dining experiences to travelers across numerous locations. The company is known for its diverse portfolio of brands and its focus on innovation, sustainability, and superior customer service. HMSHost values its team members and fosters a supportive work environment that encourages growth, development, and career advancement. The company is an equal opportunity employer and promotes diversity and inclusion among its workforce, ensuring equal employment opportunities regardless of race, gender, disability, or veteran status.

The Food & Beverage Multi-Unit Director II role at HMSHost is a pivotal leadership position based at Honolulu Airport overseeing multiple restaurants within a designated terminal, concourse, or zone. This role acts as a key intermediary between the Senior or Director of Operations and individual restaurant General Managers, ensuring smooth daily operations and high standards of service and cleanliness. The position involves accountability for the financial and operational success of all restaurants under the director's supervision. With advertised compensation ranging from $116,738 to $145,922, this full-time exempt position requires an experienced professional with a strong background in multi-unit restaurant management, typically over 8 to 10 years of comprehensive restaurant experience and 3 to 5 years of multi-unit leadership, depending on the zone size.

The Multi-Unit Director II ensures effective organizational leadership by managing staffing, scheduling, and deployment of managers and associates, holding General Managers accountable for operational excellence, onboarding, and offboarding, as well as compliance with safety and health standards. They foster employee engagement by delivering coaching, support, and development opportunities, and promote company diversity and inclusion philosophies. The role requires strategic decision-making skills including financial oversight, purchasing, loss prevention, and marketing program implementation.

In this position, the director regularly collaborates with branch leadership, Operations Controllers, and senior leaders to maintain restaurant equipment, ensure product availability, manage vendor relationships, and oversee brand standards. They also champion waste minimization initiatives and support community engagement through food donation programs. Compliance with federal, state, and local safety and sanitary laws is critical, along with training managers and employees on wellness and COVID-19 protocols.

The role demands strong communication skills to interpret financial and operational reports and convey leadership vision to zone teams. It includes varied scheduling with shifts across busy dayparts to monitor performance effectively. The position is a critical step in a leadership path with increasing scope and complexity, offering exciting career growth opportunities within HMSHost.

Overall, the Food & Beverage Multi-Unit Director II at HMSHost plays a crucial role in driving operational success, employee development, and customer satisfaction at Honolulu Airport. This opportunity offers an attractive compensation package along with comprehensive benefits such as health, dental, vision insurance, paid time off, retirement plans, tuition reimbursement, and career advancement opportunities, ideal for experienced leaders passionate about the foodservice industry and airport hospitality.