Multi-Unit F&B Director II

HMSHost is a renowned global hospitality company specializing in providing exceptional food and beverage services in travel venues worldwide, including airports, motorways, and railway stations. With a strong commitment to excellent customer service, HMSHost operates a diverse portfolio of restaurants, retail outlets, and convenience stores, offering travelers a wide variety of dining options and convenience products. The company prides itself on fostering a culture of engagement, appreciation, and inclusion, creating a supportive and dynamic work environment where employees can thrive and grow their careers. HMSHost emphasizes the importance of being the best version of oneself and supports this ethos with competitive wages, comprehensive training, robust benefits, and recognition programs designed to celebrate outstanding performance. HMSHost managers serve not only as leaders but also as coaches, dedicated to guiding their teams to achieve excellence while maintaining a fun and motivating work atmosphere. The company values individuals who demonstrate reliability, integrity, and a passion for serving others, all within a fast-paced, team-oriented environment.

The Food & Beverage Multi-Unit Director II role at HMSHost is an essential leadership position responsible for overseeing multiple restaurant operations within an assigned geographical terminal or zone. This pivotal role acts as an intermediary between the Senior/Director of Operations and the General Managers of individual restaurant units. The Multi-Unit Director II is accountable for ensuring all restaurants within their zone are clean, fully staffed, open for business, and operating efficiently to meet or exceed high operational and financial standards. They hold General Managers accountable for maintaining these standards by providing coaching, support, and leadership.

This position requires broad discretion and sound judgment to make strategic leadership decisions that enhance restaurant performance and profitability. Key responsibilities include managing open and close procedures to ensure readiness, scheduling managers to cover all operating hours with qualified leadership, enforcing compliance with company policies including diversity and inclusion, and liaising with human resources on staffing matters. The Director monitors financial and operational data, regularly collaborates with senior leadership to align on goals and strategies, and champions employee engagement initiatives to foster a motivated and high-performing workforce.

Additionally, the role involves close oversight of inventory management, product availability, vendor relations, maintenance of restaurant equipment, and ensuring adherence to brand standards, safety protocols, and health regulations. The Director promotes continuous learning and embraces new technologies, driving creative strategies to increase revenue and optimize operational efficiencies. Experience in managing multi-unit, multi-concept food service operations, with a strong background in Quick Service, Casual Dining, or Full Service restaurants, is critical for success. HMSHost offers a career with competitive salary ranges from $116,738 to $145,922 per year and comprehensive benefits including health, dental, vision insurance, generous paid time off, holiday pay, meal and transportation benefits, a 401(k) plan with company match, life insurance, tuition reimbursement, employee assistance programs, training opportunities, and a referral program. This position is classified as exempt under both the Administrative and Executive exemption categories, reporting to the Senior/Director of Operations and requiring flexibility to work varied schedules including opening and closing shifts to effectively oversee operations.