Multi-Task Front Office / Medical Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.00
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Benefits

competitive salary
generous benefits package
structured bonuses at 6, 12, 18, 24 months
Paid maternity/paternity leave
No weekend work schedule
inclusive work environment
employee engagement support

Job Description

Eagle Physicians & Associates is a respected healthcare organization specializing in internal medicine, committed to providing patient-centered care with a compassionate and professional approach. Located at the Tannenbaum site, Eagle Physicians & Associates Internal Medicine office focuses on delivering high-quality healthcare services while maintaining a supportive and positive work environment for its employees. Renowned for its culture of respect, integrity, and teamwork, Eagle is dedicated to fostering a workplace where employees feel valued and motivated to thrive. The practice has consistently received high marks in employee engagement surveys over the past three years, with 92.80% of staff expressing a strong... Show More

Job Requirements

  • Minimum of 2 years prior experience in a medical office
  • ability to work Monday through Friday from 8 AM to 5 PM with no weekends
  • eligibility to receive influenza vaccine as a condition of employment
  • commitment to uphold HIPAA guidelines
  • ability to perform clerical and administrative tasks
  • excellent communication and organizational skills
  • willingness to participate in required meetings
  • adherence to company policies on diversity, equity, and inclusion

Job Qualifications

  • Minimum of 2 years prior experience in a medical office
  • strong interpersonal and communication skills
  • ability to multitask and handle administrative duties efficiently
  • proficiency in data entry and clerical work
  • knowledge of HIPAA regulations and patient confidentiality standards
  • customer service orientation
  • ability to work collaboratively in a team environment
  • positive attitude and professional demeanor

Job Duties

  • Prepare encounter forms for billing
  • check encounter forms against appointment schedule and make any necessary corrections
  • answer telephone and communicate messages to the appropriate person
  • greet patients with positive attitude
  • make patient appointments when necessary
  • update demographic and insurance information on patients at check-in
  • collect payments and outstanding balances
  • notify nurse/provider upon patient arrival
  • assist in administrative and clerical backup including faxing, processing mail, photocopying, data entry, filing, and telephoning
  • assist with scanning of medical records
  • show respect, courtesy and advocacy in all dealings with patients, coworkers, and visitors
  • display a team-oriented spirit by assisting where and whenever needed
  • attend meetings as required
  • write legibly and with correct grammar and sentence structure
  • follow HIPAA guidelines for patient confidentiality and maintain security of protected health information
  • does not exhibit, divulge, copy or remove content of any record except to fulfill work assignments
  • uphold and exemplify Eagle's diversity, equity, and inclusion values
  • uphold and exemplify Eagle's vision, mission and values

Job Location

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