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Multi-Site Concierge & Front Desk Leader

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.00 - $22.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
flexible scheduling

Job Description

Our client is a leading facility management company based in New York City, specializing in providing top-tier property management services to luxury residential buildings. Known for their commitment to excellence and customer satisfaction, they manage an extensive portfolio of prestigious properties that demand the highest standards of service and operational efficiency. This company prides itself on cultivating strong client relationships and fostering a professional work environment that encourages growth, leadership, and innovation within the property management sector. The firm has positioned itself as a trusted leader in the industry, delivering tailored facility management solutions that enhance resident experiences and uphold... Show More

Job Requirements

  • minimum high school diploma or equivalent
  • 3-5 years of relevant management experience
  • excellent interpersonal and communication skills
  • ability to work flexible hours including evenings and weekends
  • strong problem-solving skills
  • availability to oversee multiple property sites

Job Qualifications

  • bachelor's degree in hospitality management or related field preferred
  • 3-5 years of management experience in hospitality or building services
  • strong leadership and communication skills
  • proven ability to manage multiple teams and properties
  • proficiency with property management software

Job Duties

  • manage concierge staff and front desk operations
  • develop and implement training programs
  • create and manage staff schedules
  • oversee service delivery and operational standards
  • handle resident inquiries and resolve escalated issues
  • coordinate with property management teams
  • ensure compliance with company policies and procedures

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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