Warped Wing Brewing Company LLC logo

Multi-Location General Manager, Taproom & Smokery Operations

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $90,000.00 - $120,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Staff meals
Professional development opportunities

Job Description

Warped Wing Brewing Co. is a renowned brewery known for its commitment to quality and community. With several taproom and smokery venues under its umbrella, Warped Wing Brewing Co. has established itself as a leader in the brewery and hospitality space. The company prides itself on its unique brand culture centered around the motto "Share a Pint, Make a Friend," which emphasizes creating authentic, welcoming experiences that foster community connections. This dedication to customer experience, combined with operational excellence, positions Warped Wing Brewing Co. as a sought-after destination for patrons seeking quality craft beer and a vibrant social atmosphere.

The current opportunity opens the door for an experienced Multi-Location General Manager who will play a vital leadership role overseeing four different taproom and smokery venues. This position requires a dynamic, hands-on leader able to bridge high-level strategic planning with flawless day-to-day execution. The role includes responsibility for front-of-house (FOH) and back-of-house (BOH) operational consistency, the development of efficient workflows, and the strengthening of service standards across all locations. Maintaining strong vendor relationships, ensuring compliance with safety and cleanliness standards, and supporting event execution to boost community engagement and revenue are core responsibilities.

The ideal candidate will foster team growth by supervising FOH managers and the BOH General Manager, providing coaching and performance feedback, while also actively recruiting and retaining talented staff. Financial oversight is a key part of this role, requiring collaboration with finance teams for budgeting, forecasting, managing expenses, and spotting opportunities to enhance profitability without compromising quality or guest experience.

This leadership role goes beyond operations by championing the brand's culture and guest experience. The Multi-Location General Manager is tasked with defining and training teams on high service standards, resolving guest concerns promptly, and promoting an environment that invites repeat business and strong local community ties. Candidates must demonstrate a deep understanding of multi-location hospitality management, an ability to lead teams through change, and maintain organizational skills and financial savvy in a fast-paced industry.

The position offers a unique opportunity to join a company devoted to craftsmanship, creativity, and community. Candidates looking to make an impactful difference by harmonizing operational discipline with heartfelt hospitality will find a rewarding career path at Warped Wing Brewing Co. This role demands flexibility, including availability during evenings, weekends, and holidays, reflecting the dynamic nature of hospitality industry schedules. Joining Warped Wing means embracing an innovative culture and becoming a custodian of a brand that prioritizes both excellent product quality and memorable customer experiences.

Job Requirements

  • Experience in multi-location hospitality or restaurant management
  • Demonstrated leadership and team development skills
  • Financial management experience including budgeting and expense control
  • Strong organizational and communication skills
  • Ability to work flexible hours including nights, weekends, and holidays

Job Qualifications

  • Proven multi-location hospitality, restaurant, taproom, brewery, or smokery management experience
  • Strong ability to lead managers, develop teams, improve systems, and guide teams through change
  • Financial literacy, including experience with budgets, P&L review, expense control, and profitability strategies
  • Excellent organizational skills and a hands-on leadership style in a fast-paced environment
  • Flexible availability, including evenings, weekends, holidays, and peak business times

Job Duties

  • Lead daily operations across all four venues, ensuring consistency in service, product quality, cleanliness, safety, and brand standards
  • Improve workflows and implement clear operating procedures for FOH and BOH teams
  • Oversee facility needs, vendors, inspections, repairs, cleaning partners, and supply chain support to keep venues fully operational and compliant
  • Support venue Event Managers in booking profitable internal events, building local community relationships, and executing events successfully
  • Coordinate menu changes, specials, and promotions with culinary and marketing teams to ensure smooth execution at the location level
  • Supervise FOH Managers and the BOH General Manager with clear expectations, coaching, and direct performance feedback
  • Recruit, hire, train, and retain capable teams across all locations
  • Address performance issues directly and make staffing recommendations or changes when needed to protect service standards and business results
  • Partner with Finance to monitor performance, support budgeting and forecasting, manage expenses, and identify revenue or cost-saving opportunities
  • Ensure accurate cash handling, daily reporting, and compliance with company financial policies
  • Define high service standards and train teams to create authentic, proactive guest relationships rooted in our commitment to 'Share a Pint, Make a Friend'
  • Resolve guest concerns promptly and use feedback to identify operational improvements
  • Promote a welcoming atmosphere that drives repeat business and strengthens Warped Wing’s role in the local community

Job Criteria

Experience

Expert Level (7+ years)


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