Multi-Duty Receptionist - The Office of Dr. Passarello

Knoxville, TN, USA|Onsite

Job Overview

Employment Type

Full-time

Benefits

Paid Time Off

Medical insurance

Dental Insurance

Vision Insurance

short-term disability

long-term disability

Life insurance

401k Retirement Plan

Job Description

The Office of Dr. Passarello, part of the Summit Medical Group, is a well-established healthcare provider committed to delivering exceptional medical services to patients and their families. Summit Medical Group is a respected leader in the medical community, known for its patient-centered approach and dedication to quality care. As a division of this reputable group, the Office of Dr. Passarello carries on this tradition by fostering a professional, friendly, and supportive environment where both patients and staff can thrive. The office places a high emphasis on teamwork, compassion, and efficiency, ensuring that every individual who walks through their doors receives... Show More

Job Requirements

High school diploma or equivalent
prefer one year experience in a medical office setting
ability to answer phones professionally
ability to greet patients and visitors courteously
ability to check in patients and update medical records accurately
ability to perform appointment scheduling and referrals
ability to handle confidential information with discretion
dependable and punctual
ability to follow corporate compliance policies
ability to maintain neat and orderly work area

Job Qualifications

High school diploma or equivalent
prefer one year experience in a medical office setting
strong customer service and communication skills
ability to handle multiple tasks efficiently
familiarity with medical office procedures and terminology
basic computer proficiency
dependable and punctual
ability to maintain confidentiality and follow compliance policies
team-oriented and cooperative attitude

Job Duties

Answers phone calls in a professional manner and assists caller's needs appropriately
greets patients and visitors in a prompt, courteous, and helpful manner
checks-in patients, verifies and updates necessary information in the medical records / database, performs all registration functions and collects copays and balances due, as appropriate
assists patients with ambulatory difficulties or other needs, as appropriate
appointment scheduling, referrals, and pre-certifications
files charts and coordinates lab work, as requested
sorts and delivers mail, medical records, and other correspondence
maintains work area in a neat and orderly manner
attendance and punctuality: dependable and arrives to work on time
notifies supervisor at least 2 weeks in advance for time off (excluding emergencies)
cooperates and helps coworkers if needed and is committed to the success of the team
attends meetings, as required
maintains strictest confidentiality, both internally (with other Summit employees) and externally (with the public)
adheres to corporate compliance plan and policies
actively participates in site-level quality improvement activities
performs related work as assigned

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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