MSB Events Specialist

Marriott International is a globally recognized leader in the hospitality industry, renowned for delivering exceptional guest experiences and fostering a culture of diversity and inclusion. The Residence Inn by Marriott brand specializes in catering to long-stay guests, providing spacious suites equipped with full kitchens that offer the comforts of a modern home. This brand is dedicated to helping guests thrive during extended stays, ensuring they can perform at their best whether traveling for business or leisure. With a strong emphasis on teamwork and legendary service culture, Residence Inn associates build meaningful relationships with guests and colleagues alike, making it a rewarding place to grow and succeed.

The position at Residence Inn by Marriott involves a dynamic role focused on verifying on-property event planning and execution, providing on-property sales support for the property General Managers, and handling various administrative duties. The role requires acting as the primary point of contact for guests organizing and attending meeting events, ensuring their end-to-end experience is seamless and enjoyable. Additionally, the employee serves as the key liaison with the Group Sales Office and Area Sales teams, facilitating smooth communication and coordination. Responsibilities also include collecting, developing, and submitting content to update property websites on Marriott.com, reflecting the latest offerings and events.

This role demands adherence to company policies and procedures, maintaining a professional appearance, safeguarding proprietary information, and protecting company assets. The employee is expected to warmly welcome guests, anticipate and address their service needs, and provide assistance to individuals with disabilities. Strong communication skills are essential, as the role involves clear and professional interactions both verbally and in writing, including answering telephones with proper etiquette. Building and maintaining positive working relationships is key to supporting team goals and responding effectively to guest concerns. Physical requirements include standing, sitting, or walking for extended periods and handling objects weighing up to 10 pounds without assistance.

Marriott International is committed to equal opportunity employment and actively fosters an inclusive environment where diverse backgrounds are celebrated. The company values the unique talents and experiences of its associates and adheres to non-discrimination policies, including considerations for applicants with criminal histories in accordance with applicable laws. Joining this team means becoming part of a global organization that prioritizes respect, collaboration, and excellence, offering employees the chance to belong to an amazing community and be the best version of themselves.