Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k)

Job Description

Mexican Sugar is a vibrant and inviting restaurant dedicated to delivering an authentic Latin experience that is fresher, lighter, and better. Known for serving sultry Mexican comfort food, the restaurant creates an atmosphere where guests can escape and indulge in flavorful dishes paired with expertly crafted drinks. The establishment prides itself on outstanding customer service that anticipates and caters to every need of its patrons. With a dedicated and passionate team, Mexican Sugar elevates dining by combining cultural authenticity with a warm, bilingual service approach. \n\nThe role of Server at Mexican Sugar is a dynamic and rewarding position that centers on creating memorable experiences for guests. Servers at Mexican Sugar are expected to be more than just order-takers; they are experience makers who bring energy, knowledge, and dedication to their duties. They must possess an innate passion for service that is comforting and effortless, making guests feel welcomed and valued from the moment they step in. Knowing the origins, pronunciations, and ingredients of each menu item is crucial, as servers should present the menu like they grew up enjoying the flavors themselves. This deep understanding allows them to recommend the perfect drinks—be it a handcrafted margarita, a sultry red wine, or a selection from the extensive tequila library. The servers engage guests with resort-style service that is detailed yet relaxed, never coming across as pretentious. Beyond guest interaction, servers play a leadership role among their peers, inspiring teamwork and offering assistance when needed. Efficiency and grace under pressure are key, as they maintain control and balance between delivering flawless service and working swiftly. This is a full-time position suitable for individuals with a high level of interpersonal skills, a love for Latin cuisine, and the ability to communicate effectively in English. Bilingual skills in Spanish are a plus. Mexican Sugar offers a unique environment where passion meets professionalism, providing an excellent opportunity for those looking to thrive in a hospitality setting focused on authentic cultural experiences.

Job Requirements

  • Minimum two years serving experience
  • High school diploma or equivalent
  • Must be able to read, write, and speak English
  • Ability to read, write, and speak Spanish is a plus
  • Stand for long periods and be able to lift a minimum of 50 lbs
  • Properly use a knife and other necessary equipment
  • Maintain a current Food Handler's Certification and TABC Certification
  • Practice proper sanitation procedures and follow alcohol sale and service regulations

Job Qualifications

  • Minimum two years serving experience
  • Experience in high-end casual or fine dining preferred
  • High school diploma or equivalent
  • Proficiency in English reading, writing, and speaking
  • Ability to communicate in Spanish is a plus
  • Ability to stand for long periods and lift at least 50 pounds
  • Certified Food Handler
  • Certified in TABC and knowledgeable about alcohol service regulations

Job Duties

  • Deliver attentive and proactive guest service
  • Expertly explain menu items including origins and ingredients
  • Recommend drinks suited to guest preferences
  • Provide bilingual, resort-style service that enhances guest experience
  • Assist teammates and foster a collaborative work environment
  • Maintain efficiency while delivering exceptional service
  • Uphold sanitation and safety standards in service areas

Job Criteria

Experience

Mid Level (3-7 years)


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