Mexican Sugar logo

MS-Host/Door

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $11.75 - $16.25
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Work Schedule

Flexible
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Benefits

flexible schedules
Paid Time Off
insurance
mental health services
certification reimbursement

Job Description

Mexican Sugar is a vibrant and culturally rich Mexican dining establishment renowned for delivering comfortable and sultry Mexican experiences to its guests. As a well-established restaurant, Mexican Sugar prides itself on offering an authentic ambiance that captures the essence of Mexican hospitality and culinary excellence. The restaurant is dedicated to providing exceptional guest service and creating memorable dining experiences that transport customers to a place of relaxation and celebration. With a commitment to excellence, Mexican Sugar fosters an environment where both guests and team members feel valued and inspired.

The host/hostess position at Mexican Sugar is a pivotal role that embodies grace under pressure. This role is perfect for individuals who excel at anticipating guests' needs and maintaining control in a fast-paced, dynamic environment. Hosts and hostesses at Mexican Sugar are the first point of contact for guests, responsible for creating a welcoming atmosphere and setting the tone for an unforgettable dining experience. Employees in this role are encouraged to move with purpose, combining speed and grace to ensure smooth guest flow and seating arrangements. They play a critical role in recognizing VIP guests, acknowledging special celebrations like birthdays and anniversaries, and fostering a festive and inclusive environment.

This position offers flexible schedules, making it ideal for individuals seeking work-life balance. The restaurant supports its team members with benefits including paid time off after one year, insurance options after meeting minimum hour requirements, access to free mental health services, and education reimbursement for certifications such as WSET or sommelier programs. Employment with Mexican Sugar is compliant with E-Verify participation, ensuring a legal workforce. The company is also an equal opportunity employer, upholding federal employment laws and recognizing applicant rights.

By joining Mexican Sugar as a host/hostess, employees become ambassadors of Mexican culture and hospitality. They are empowered to lead by example, inspire their teammates, and contribute to the celebratory spirit that defines the restaurant. This is a role for someone passionate about customer service, eager to create joyful, meaningful experiences for every guest, and who thrives in a lively, guest-focused setting. Whether welcoming returning friends or first-time visitors, the host/hostess seamlessly bridges the gap between guests and an exceptional dining journey.

Job Requirements

  • minimum one (1) year of host/hostess or other relevant customer service experience
  • high school diploma or equivalent
  • must be able to read, write, and speak English
  • stand for long periods and be able to lift a minimum of 50 lbs
  • OpenTable experience is a plus

Job Qualifications

  • minimum one (1) year of host/hostess or other relevant customer service experience
  • high school diploma or equivalent
  • must be able to read, write, and speak English
  • stand for long periods and be able to lift a minimum of 50 lbs
  • OpenTable experience is a plus

Job Duties

  • start every guest experience by sweeping guests away to their ideal destination to unwind and escape the day-to-day
  • move with a purpose achieved with fast-paced foot speed, graceful flow, and purpose in every movement
  • recognize our VIP guests and kick off their visits by welcoming back the best of friends
  • ensure we know when an event, like a birthday or anniversary is happening, so we can join the fiesta and make it muy especial
  • encourage your team members to seek help from you by inspiring them with your skills and expertise

Job Criteria

Experience

Mid Level (3-7 years)


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