Mountain Pass Food Runner

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $22.75
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
retirement plans
Employee Discounts
Career development programs
Employee assistance program

Job Description

Gaylord Hotels, a part of Marriott International, is renowned for its exceptional hospitality and dedication to delivering memorable guest experiences. Nestled in Aurora, Colorado, at 6700 N Gaylord Rockies Blvd, this location thrives on creating an environment where guests feel welcome and valued. Marriott International, a global leader in the hospitality industry, champions diversity, inclusion, and equal opportunity, fostering a culture that celebrates the unique backgrounds and talents of its associates.

The establishment is a high-volume restaurant and hospitality venue operating under the Food and Beverage & Culinary category. The Gaylord brand emphasizes creative, entrepreneurial service, focusing on putting guests first by offering not just meals and drinks but a complete, unique experience. This team-oriented culture encourages its members, referred to as STARs, to deliver thoughtful and big-hearted service while seizing endless opportunities for career advancement within Marriott's extensive portfolio.

The Guest Service Support Expert role at Gaylord Hotels in Aurora, Colorado, is a pivotal position within the Food and Beverage operations. This part-time, non-management role offers competitive pay at $22.75 per hour and includes tip eligibility, making it an attractive position for individuals passionate about hospitality. The essence of the role is to support smooth food and beverage service operations by taking initiative in diverse tasks such as setting tables, assisting kitchen staff, cleaning work areas, and replenishing supplies.

This position demands high energy, attention to detail, and a hands-on approach to ensure every dining transaction becomes part of a memorable guest experience. Guest Service Support Experts must be prepared to be physically active, standing, walking, and moving through areas that may be slippery or uneven. They handle menu management, requiring good reading and visual verification skills and must be capable of lifting and moving objects weighing up to 25 pounds independently.

Success in this role is anchored in creating a safe workplace, adhering strictly to company policies and procedures, and upholding Marriott's quality standards. Personal presentation is important, with professional uniforms and communication skills essential to the guest experience. While prior experience in a food and beverage environment is preferred, it is not a requirement, opening the door for eager individuals willing to learn and grow within the hospitality industry.

Gaylord Hotels invest in their associates by providing a workplace that supports well-being, career growth, and adventurous experiences beyond traditional hospitality roles. Associates enjoy a supportive, inclusive environment where their contributions help shape remarkable moments for guests and colleagues alike. This role is an excellent opportunity for those seeking to begin or further their career in hospitality with a globally recognized company committed to opportunity, diversity, and professional development.

Job Requirements

  • high school diploma or GED equivalent
  • no related work experience required
  • previous food and beverage experience preferred
  • no supervisory experience necessary
  • ability to stand walk and move for extended periods
  • ability to lift 25 pounds without assistance and 50 pounds with assistance
  • willingness to work part-time
  • must adhere to company dress and communication standards

Job Qualifications

  • high school diploma or GED equivalent
  • no previous work experience required
  • preferred experience in food and beverage environment
  • ability to follow company policies and safety procedures
  • strong communication skills
  • ability to stand and move for extended periods
  • ability to lift and carry up to 25 pounds with assistance

Job Duties

  • set tables and prepare dining areas
  • assist kitchen staff with food and beverage service
  • clean and maintain work areas
  • replenish supplies as needed
  • manage menu information accurately
  • ensure safety and cleanliness standards are met
  • provide friendly and efficient guest support

Job Criteria

Experience

No experience required


Job Location

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