Mountain Pass Food Runner

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $22.75
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Benefits

Free Meals
Free parking

Job Description

Marriott International is a globally recognized hospitality company renowned for its commitment to exceptional guest experiences and outstanding service. Operating a wide array of hotels and resorts across numerous countries, Marriott excels in providing an environment that emphasizes quality, inclusivity, and professional growth for its employees. This established leader in the lodging industry fosters a culture where diversity is celebrated, and each team member’s unique talents and backgrounds are valued. Marriott takes pride not only in delivering memorable stays to its guests but also in creating a workplace that supports and nurtures its associates through competitive benefits and comprehensive training programs.

The position available is for a Guest Service Support Expert at the Gaylord Rockies Resort & Convention Center located in Aurora, Colorado. This is a full-time, non-management role that plays a critical part in ensuring smooth food and beverage operations. These professionals contribute significantly to the overall guest experience by performing various support tasks that go beyond simply serving food. They are involved in setting tables, assisting kitchen staff, and maintaining cleanliness in work areas while replenishing supplies to help everything function seamlessly.

The Guest Service Support Expert is expected to create an inviting atmosphere by providing attentive, efficient service that makes guests feel welcome and valued. Physical readiness is essential for this role, as it requires standing, walking, and sitting for extended periods, sometimes over uneven or slippery surfaces. The role also demands physical tasks such as lifting, carrying, pushing, and pulling objects weighing up to 25 pounds unassisted and up to 50 pounds with help. These duties require flexibility and stamina alongside excellent communication skills to interact professionally with both guests and team members.

Additionally, this role demands strict adherence to safety protocols and company policies, upholding quality service standards, and maintaining a well-groomed professional appearance. These elements are pivotal in setting the tone for a high standard of hospitality that Marriott guests have come to expect. As part of the Marriott family, Guest Service Support Experts contribute to a collaborative environment that values initiative and teamwork to enhance the overall guest experience.

Marriott International emphasizes equal opportunity employment, welcoming candidates from all backgrounds and striving for a diverse and inclusive workforce. This position offers an hourly wage of $22.75, inclusive of benefits such as free meals and free parking, which add to the overall employee satisfaction and work-life balance. The role at Gaylord Rockies Resort & Convention Center not only promises a stable work schedule but also the opportunity to develop professional skills in a respected, global hospitality brand.

Applicants with a high school diploma or GED, with or without prior food and beverage experience, are encouraged to apply. Marriott provides a supportive work environment that welcomes entry-level candidates ready to embark on a career in hospitality and guest services. The company is committed to fostering growth and ensuring that every employee can thrive while contributing meaningfully to the guest experience.

Job Requirements

  • high school diploma or G.E.D. equivalent
  • no related work experience required
  • no supervisory experience required
  • ability to stand and walk for extended periods
  • ability to lift and move objects weighing up to 50 pounds with assistance
  • willingness to comply with company policies and safety standards
  • professional appearance and communication skills

Job Qualifications

  • high school diploma or G.E.D. equivalent
  • previous experience in a food and beverage environment preferred
  • ability to stand, sit, or walk for extended periods
  • good communication and interpersonal skills
  • ability to lift and move objects weighing up to 50 pounds with assistance

Job Duties

  • set tables for guests
  • assist kitchen staff with food preparation and service
  • clean work areas and replenish supplies
  • follow safety and hygiene protocols
  • maintain professional appearance and communication
  • lift, carry, and move objects up to 25 pounds unassisted and 50 pounds with assistance
  • provide exceptional guest support to enhance the dining experience

Job Criteria

Experience

No experience required


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