Mountain Pass Busser

Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to exceptional guest experiences, innovation, and diversity. Among its distinguished portfolio of hotels is Gaylord Hotels, a unique brand that specializes in large-scale meetings, conventions, and memorable guest experiences. Gaylord Hotels has created a distinctive environment where guests can immerse themselves in thoughtfully designed spaces and services, supported by a highly motivated team known as STARs. These STARs are creative, entrepreneurial, and deeply dedicated to delivering big-hearted service that goes beyond the traditional hotel experience. The Gaylord property located at 6700 N Gaylord Rockies Blvd, Aurora, Colorado is a premier destination within this brand, offering extensive amenities and an exciting work environment for its team members. This location seeks to uphold Marriott's high standards of quality, safety, and guest satisfaction with a team that reflects diverse backgrounds and talents.

The role of Guest Service Support Expert at Gaylord Hotels is a vital, non-management position focused on enhancing the overall food and beverage experience for guests. This full-time role is hourly paid at $22.75 and is tip eligible, making it an attractive opportunity for individuals passionate about providing excellent service in a fast-paced, high-volume restaurant setting. The Guest Service Support Expert supports food and beverage operations by assisting with a wide range of tasks, including setting tables, replenishing supplies, and cleaning work areas to ensure the smooth flow of service. This position requires a hands-on approach where the individual must be able to stand, sit, or walk for extended periods, negotiate uneven or slippery surfaces, and perform physical activities like lifting, carrying, pushing, and pulling items up to 50 pounds with assistance.

Key to success in this role are a commitment to creating a safe workplace, adhering to company policies and quality standards, and maintaining a professional appearance and communication style. The Guest Service Support Expert role is designed to be dynamic and engaging, providing an opportunity to contribute to an experience that goes beyond simply serving food and drinks. Instead, it's about constructing memorable moments that delight guests from the moment they sit down to the moment they leave. With a preference for candidates who have a high school diploma or GED equivalent and some previous food and beverage experience, this position offers a welcoming entry point into Marriott's global family. The company emphasizes equal opportunity and inclusivity, ensuring that all associates, regardless of background, are provided meaningful career growth and development opportunities within the expansive Marriott International portfolio. Working at Gaylord Hotels means joining a community where the blend of culture and talent creates a rich atmosphere for personal and professional growth, alongside competitive benefits and supportive workplace policies.