Job Overview
Compensation
Hourly
Range $16.25 - $23.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
Flexible work schedule
Job Description
Spider Mountain Bike Park is a premier outdoor recreation facility dedicated to providing exceptional mountain biking experiences. Known for its thrilling trails and comprehensive amenities, the park offers a full range of services including lift operations, trail maintenance, retail sales, food and beverage services, rental equipment, and a bike shop, catering to riders of all skill levels. The park thrives on its commitment to quality, safety, and customer satisfaction, making it a favorite destination for biking enthusiasts and visitors seeking an exhilarating adventure in nature.
The role of overseeing all Spider Mountain Bike Park operations is critical to the continued success and seamless functioning of the park. This full-time position demands a hands-on leader who can manage diverse departments from lift operations to retail and food and beverage services. The successful candidate will supervise all park employees, ensuring that teams across various functions operate efficiently while adhering to company values and standards. A key part of this position involves maintaining inventory across retail, food and beverage, and rental fleets, guaranteeing supplies and equipment are well-stocked and operational.
This leadership role also includes strict adherence to MCP Lift Maintenance schedules and protocols, ensuring the safety and reliability of all lift operations. The ability to professionally address and resolve guest complaints and escalations is essential, as is embodying the MCP values and beliefs in all aspects of the job. Prior experience in lift operations or mountain park operations is highly preferred, as is proficiency with point-of-sale systems, inventory management, and basic Google software applications. Supervisory experience is also strongly favored, highlighting the need for strong organizational and people management skills.
Overall, the role is perfect for a motivated and experienced professional looking to contribute to an exciting outdoor environment, manage operational complexities, and lead teams toward excellence. The opportunity offers a dynamic work atmosphere where leadership, outdoor passion, and operational expertise come together to create a thriving recreational destination.
The role of overseeing all Spider Mountain Bike Park operations is critical to the continued success and seamless functioning of the park. This full-time position demands a hands-on leader who can manage diverse departments from lift operations to retail and food and beverage services. The successful candidate will supervise all park employees, ensuring that teams across various functions operate efficiently while adhering to company values and standards. A key part of this position involves maintaining inventory across retail, food and beverage, and rental fleets, guaranteeing supplies and equipment are well-stocked and operational.
This leadership role also includes strict adherence to MCP Lift Maintenance schedules and protocols, ensuring the safety and reliability of all lift operations. The ability to professionally address and resolve guest complaints and escalations is essential, as is embodying the MCP values and beliefs in all aspects of the job. Prior experience in lift operations or mountain park operations is highly preferred, as is proficiency with point-of-sale systems, inventory management, and basic Google software applications. Supervisory experience is also strongly favored, highlighting the need for strong organizational and people management skills.
Overall, the role is perfect for a motivated and experienced professional looking to contribute to an exciting outdoor environment, manage operational complexities, and lead teams toward excellence. The opportunity offers a dynamic work atmosphere where leadership, outdoor passion, and operational expertise come together to create a thriving recreational destination.
Job Requirements
- Prior lift and/or mountain operations experience highly preferred
- proficient in POS systems
- skilled in inventory management
- knowledge of basic Google software
- supervisory experience highly preferred
- excellent customer service skills
- ability to resolve conflicts professionally
Job Qualifications
- Prior lift and/or mountain operations experience
- proficiency in POS systems
- skilled in inventory management
- knowledge of basic Google software
- strong supervisory experience
- excellent leadership and communication skills
- ability to manage diverse operational teams effectively
Job Duties
- Oversee all Spider Mountain Bike Park operations including lift operations and maintenance
- oversee trail maintenance activities
- manage retail operations at the bike park
- supervise food and beverage operations
- manage rental equipment and fleets
- oversee bike shop operations
- supervise all employees of the park
- maintain all inventories including retail, food and beverage, and rental fleets
- adhere strictly to MCP Lift Maintenance schedules and protocols
- respond professionally to guest complaints and escalations
- exemplify and promote MCP values and beliefs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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