Motor Vehicle Clerk I

Lancaster County is committed to providing excellent public services to its residents through efficient and customer-focused operations. The County Treasurer's office plays a vital role in managing vehicle registration, cash handling, and customer service functions that contribute to the smooth running of various government processes within Lincoln, NE. This position offers a competitive hourly salary of $18.83 and is a full-time opportunity classified as probationary or status, based in an on-site environment. The schedule is Monday through Friday, between 7:30 a.m. to 5:00 p.m., accommodating a professional work-life balance with structured hours.

The role of Motor Vehicle Customer Service Representative is at the heart of Lancaster County's public interface. It demands a blend of excellent communication, organizational skills, and meticulous attention to detail. Employees in this position provide front-line assistance in motor vehicle registration and renewal services, handling cash, checks, and credit card transactions securely and accurately. This role is multifaceted, requiring individuals to engage with the public directly, manage queuing systems, perform data entry, and maintain balanced cash drawers through daily reconciliation. Beyond transactional responsibilities, the role includes inventory management tasks such as sorting and organizing license plate boxes, highlighting the variety that keeps the workday dynamic and engaging.

The successful candidate should possess knowledge of motor vehicle registration processes and demonstrate previous experience with customer service, data entry, inventory control, and cash handling. Bilingual abilities are considered an advantage in fostering inclusive services. Physical requirements include the ability to lift up to 50 pounds regularly and operate mechanical or electrical equipment as necessary, supporting the hands-on nature of the work.

Lancaster County values its employees by offering a comprehensive benefits package that enhances both professional and personal lives. New employees gain access to medical, dental, and vision insurance starting the first month after hiring, with paid parental leave spanning 30 days. The county supports financial well-being through 401(a) retirement plans with matching contributions, life insurance policies, and post-employment health plans for eligible expenses. Additional benefits include paid vacation and sick leave accruals, holidays, personal days, employee assistance programs covering wellness and legal services, and voluntary supplemental insurance plans. This extensive offering underscores the county's dedication to employee satisfaction and retention.

Candidates for this full-time position will engage in a structured, high-volume work environment requiring exceptional multitasking skills and a positive attitude toward public service. This is not a remote role; it necessitates in-office presence and involves standing and assisting customers throughout the workday. The position offers growth potential marked by pay increases after successful completion of probation and ongoing performance review.