Rocket Companies logo

Mortgage Loan Officer (Lake Forest, California)

Job Overview

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Compensation

Hourly
Exact $20.00
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
Paid Time Off
Annual bonus
employee incentives

Job Description

Rocket Mortgage is a leading mortgage lending company founded in 1985 and headquartered in Detroit, Michigan. As a publicly traded company, Rocket Mortgage has built a reputation for innovative solutions and providing an exceptional client-focused experience. The company is driven by a mission to help everyone achieve their dream of homeownership, and it offers a wide range of home loan products, tools, and resources to meet diverse client needs. Known for its commitment to technology and customer service, Rocket Mortgage has transformed the mortgage industry by making the process simpler, faster, and more accessible for clients. It fosters an inclusive and supportive workplace culture where every voice is valued, making it an attractive employer for those seeking not just a job but a meaningful career.

This opportunity is for the position of Mortgage Loan Officer at Rocket Mortgage. This entry-level role is perfect for driven self-starters with a passion for sales and customer service—but sales experience is not required. The role's compensation starts at $20.00 per hour and may include an annual bonus, incentives, as well as employment benefits like medical, dental, vision insurance, 401K retirement plans, and paid time off. As a Mortgage Loan Officer, you will be an integral part of the client journey, helping homebuyers and refinance clients navigate the complexities of the mortgage process. This involves building strong relationships with clients, identifying their unique financial needs, and providing personalized guidance through each step. You will respond to company-generated leads and inquiries, educate clients on mortgage options, assist with document collection and verification, and ultimately help clients secure financing that fits their goals.

The role emphasizes continuous learning with ongoing sales and industry training provided to help you grow your skills and succeed. You'll thrive in an adaptive environment that values empathy, effective communication, and resilience. Joining Rocket Mortgage means becoming part of a community that supports your professional growth and personal well-being with comprehensive benefits and a culture that champions diversity and inclusion. This is a fantastic career path for individuals looking to start or advance in the mortgage and sales industries while making a positive impact on people’s lives by helping them achieve their homeownership dreams.

Job Requirements

  • High school diploma or equivalent
  • No prior sales experience required
  • Strong sales aptitude
  • Ability to work independently and as part of a team
  • Excellent verbal and written communication skills
  • Ability to handle multiple tasks simultaneously
  • Commitment to ongoing training and development

Job Qualifications

  • High school diploma or equivalent
  • Strong communication and interpersonal skills
  • Ability to build trust and rapport with clients
  • Willingness to learn and adapt
  • Basic understanding of sales principles
  • Passion for client-focused service
  • Empathy and resilience

Job Duties

  • Promote the significant advantages of working with Rocket Mortgage
  • Build rapport with clients to ensure we identify solutions that meet their needs
  • Guide clients in obtaining mortgages by answering questions, collecting documents, and verifying information
  • Advise clients on the home buying or refinance process with exceptional service
  • Respond to inquiries from company-generated prospects
  • Achieve or exceed sales goals and objectives

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