Job Overview
Benefits
competitive base salary
Eligibility for monthly bonuses
Health Insurance
401(k)
Paid Time Off
paid volunteer time
Birthday off with pay
Job Description
Atlantic Bay Mortgage Group is a premier mortgage lending company renowned for its commitment to customer care and team member growth. With a culture that thrives on adaptability, energy, and a fun working environment, Atlantic Bay constantly inspires its team to reach their personal and professional goals. Recently honored as the number one large mortgage company to work for in the nation by National Mortgage News, Atlantic Bay offers a dynamic and supportive workplace that values peace of mind for its clients wherever and whenever they need it. This dedication to excellence and employee satisfaction sets Atlantic Bay apart in the mortgage industry.
The Mortgage Banker Assistant position in the Fredericksburg, Virginia office is an integral role aimed at supporting Mortgage Bankers by managing client documents, maintaining effective communication with borrowers, and handling administrative and marketing tasks. This full-time role involves daily borrower contact to collect necessary processing items, organizing new loan files, and coordinating critical compliance and post-closing activities. The assistant also facilitates marketing efforts, helps maintain the Mortgage Bankers database, plans industry events, and nurtures relationships with referral partners. This role is ideal for someone with 1-2 years of mortgage industry experience, who is highly organized, detail-oriented, and possesses excellent communication skills. The position is designed for an individual who thrives in a fast-paced environment and enjoys working collaboratively across teams to foster business growth. Atlantic Bay’s culture embraces innovation, client-centered service, and team development, making this role both challenging and rewarding for those passionate about mortgage lending and customer service.
The Mortgage Banker Assistant position in the Fredericksburg, Virginia office is an integral role aimed at supporting Mortgage Bankers by managing client documents, maintaining effective communication with borrowers, and handling administrative and marketing tasks. This full-time role involves daily borrower contact to collect necessary processing items, organizing new loan files, and coordinating critical compliance and post-closing activities. The assistant also facilitates marketing efforts, helps maintain the Mortgage Bankers database, plans industry events, and nurtures relationships with referral partners. This role is ideal for someone with 1-2 years of mortgage industry experience, who is highly organized, detail-oriented, and possesses excellent communication skills. The position is designed for an individual who thrives in a fast-paced environment and enjoys working collaboratively across teams to foster business growth. Atlantic Bay’s culture embraces innovation, client-centered service, and team development, making this role both challenging and rewarding for those passionate about mortgage lending and customer service.
Job Requirements
- 1-2 years experience in the mortgage industry as a loan officer assistant or processor preferred
- knowledge of Microsoft Office suites including Word, Excel, PowerPoint, Outlook
- strong verbal and written communication skills
- professionalism and effective interpersonal skills
- organizational skills with attention to detail
- ability to prioritize multiple tasks
- willingness to collaborate with diverse staff levels
Job Qualifications
- 1-2 years experience in the mortgage industry as a loan officer assistant or processor preferred
- knowledge of Microsoft Office suites including Word, Excel, PowerPoint, Outlook
- good verbal and written skills
- strong social media skills
- database management capabilities
- professionalism and strong communication skills both in person and via phone/email
- effective communication with mortgage bankers and all support teams
- extremely organized and detailed
- ability to prioritize tasks
- capability to work with all levels and varying positions of staff
Job Duties
- Daily contact with borrowers to collect items required for processing
- organizing client documents for new loan files and sending to New Loan department
- sending requests for appraisals and title work
- correcting any compliance items as needed and sending them to compliance to be cleared
- performing post-closing tasks including preparing and sending letters to listing and selling agents, inputting agents into TE and Weekly Email list, sending post-closing emails and setting up clients for client connect cards
- ordering office supplies and keeping up with office tasks
- researching common client and agent questions about the mortgage industry
- assisting with marketing endeavors including pop-bys and client communication
- serving as the gatekeeper to the Mortgage Bankers database and regularly updating it with new client information
- planning and coordinating events and strategies with Mortgage Bankers
- requesting marketing materials as needed for agents
- developing and growing relationships with referral partners
- creating unique customer appreciation marketing campaigns
- performing other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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