Job Overview
Compensation
Hourly
Range $8.00 - $12.00
Benefits
Employee Discounts
Opportunity for advancement
flexible schedule
free food and snacks
Training and Development
Ongoing Management and leadership training opportunities
Employee retail and shift discounts
Prize opportunities through national contests
Local, regional, and national awards and recognition
Job Description
PJ's Coffee of New Orleans is a well-established coffee company with a rich history dating back to 1978 when it was founded by Phyllis Jordan, a pioneer in the coffee industry. The company is known for its commitment to quality, using only the top 1% of Arabica beans, superior roasting techniques, and a passion for the craft of coffee making. PJ's Coffee offers a diverse menu that includes hot, iced, and frozen coffee beverages, as well as organic tea and fresh breakfast pastries. Their Original Cold BrewTM Iced Coffee is made using a unique cold-drip process that preserves the flavor and reduces acidity, a technique developed by the founder and applied consistently for over 40 years. With over 145 locations, including some international stores, PJ's Coffee continues to expand both domestically and abroad. The company places a strong emphasis on quality, innovation, and community involvement, supporting local initiatives and school programs to improve quality of life in its areas of operation.
The role of the barista at PJ's Coffee is central to maintaining the high standards and reputation of the brand. This position is ideally suited to individuals who have a passion for coffee and customer service, and who are motivated to grow within the company. Baristas are the master craftsmen behind the preparation of all beverages and food items, ensuring each is made to specification and meets customer satisfaction. They are also ambassadors of the PJ's Coffee experience, delivering fast, efficient, and friendly service while fostering a positive environment for customers and fellow staff members alike. The role demands exceptional customer service skills, knowledge about the products, and adherence to health and safety standards. Baristas contribute in many ways, from suggesting new drink options to maintaining a clean and safe store environment. Candidates looking to join PJ's Coffee can expect extensive training, opportunities for advancement, and a workplace culture that values growth, quality, and community support. Compensation for this hourly position ranges from $8.00 to $12.00, reflecting the company's recognition of the importance of skilled, motivated team members. PJ's Coffee offers a dynamic, rewarding work environment for those who share its passion and values.
The role of the barista at PJ's Coffee is central to maintaining the high standards and reputation of the brand. This position is ideally suited to individuals who have a passion for coffee and customer service, and who are motivated to grow within the company. Baristas are the master craftsmen behind the preparation of all beverages and food items, ensuring each is made to specification and meets customer satisfaction. They are also ambassadors of the PJ's Coffee experience, delivering fast, efficient, and friendly service while fostering a positive environment for customers and fellow staff members alike. The role demands exceptional customer service skills, knowledge about the products, and adherence to health and safety standards. Baristas contribute in many ways, from suggesting new drink options to maintaining a clean and safe store environment. Candidates looking to join PJ's Coffee can expect extensive training, opportunities for advancement, and a workplace culture that values growth, quality, and community support. Compensation for this hourly position ranges from $8.00 to $12.00, reflecting the company's recognition of the importance of skilled, motivated team members. PJ's Coffee offers a dynamic, rewarding work environment for those who share its passion and values.
Job Requirements
- High school diploma or equivalent
- Ability to work a flexible schedule including weekends and holidays
- Strong customer service orientation
- Basic math and cash handling skills
- Ability to stand for extended periods
- Willingness to learn and adapt
- Must be at least 18 years old
Job Qualifications
- Barista experience is ok, but not required
- Outgoing and engaging personality
- Exceptional communication and relationship-building skills
- Ability to multi-task and work in a fast-paced, team environment
- Ability to communicate through different communication channels, including email, phone, project management software, and conference calls (if necessary)
Job Duties
- Present a positive image of PJ's customers and coworkers
- Proactively suggest new beverages, drink enhancements, snacks, and pastries to improve the overall experience and knowledge of customers
- Prepare all beverages and food to meet PJ's Coffee specifications and customer satisfaction
- Ensure that the store offers excellent customer service as it pertains to the operation of the staff and the physical upkeep of the store
- Follow cash handling procedures accurately
- Ensure the interior and exterior of a store meet sanitary, safety, and aesthetic requirements by maintaining daily shift checklists and par levels
- Alert management to operational needs, equipment failure, and necessary improvements that are needed
- Enforce and abide by company policies, procedures, and safety rules
- Attend training sessions designed to increase coffee knowledge and work skills and apply that knowledge to operations
Job Criteria
Experience
No experience required
Job Location
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