Morning Concierge IL/AL

Ann Arbor, MI, USA|

Job Overview

Compensation

Hourly

Range $15.25 - $19.50

Benefits

401(k) with employer match

Paid Time Off

Life insurance

Medical Plans

Employee assistance program

Employee Referral Program

Tuition Reimbursement Program

Job Description

Beztak Senior Living is a well-established organization dedicated to providing exceptional living experiences for senior residents. With a strong emphasis on service excellence and a nurturing environment, Beztak has built a reputation for caring and compassionate communities. The company is committed to fostering a positive and engaging atmosphere where every team member is valued and empowered to contribute to the well-being of residents. Recognized for its collaborative culture, Beztak prioritizes ethical practices, continuous growth, and promoting from within, making it an excellent workplace for individuals passionate about making a difference in senior living.

Beztak is currently seeking a Concierge to join their team, a crucial role responsible for delivering courteous, prompt, and efficient service to all residents and guests. As the first point of contact, the Concierge plays a significant part in creating a welcoming environment, ensuring that every visitor and resident feels acknowledged and well cared for. The position calls for an individual with outstanding interpersonal skills, high integrity, and a mission-driven attitude who thrives in dynamic, high-pressure settings. The role also involves handling communications professionally, operating vehicles when needed, and assisting with conflict resolution to uphold the company’s high service standards. Joining Beztak means being part of a family that values dedication, passion, and commitment to enriching senior lives, supported by attractive benefits like 401(k) plan with employer match, multiple medical plans, generous paid time off, and more.

Job Requirements

Willingness and ability to drive for work-related purposes
High school diploma or equivalent
Ability to work in a fast-paced environment
Strong communication and interpersonal skills
Ability to manage difficult situations calmly
Compliance with background check policies
Physical ability to sit, stand, walk, climb stairs regularly

Job Qualifications

One-year experience in the industry or related field
Outstanding customer service skills
High integrity and positive attitude
Passion for providing an engaging senior living environment
Ability to work effectively under pressure

Job Duties

Greeting all residents and visitors in a friendly and professional manner
Ensuring the telephone is answered promptly and calls are directed as needed
Treating all residents and guests to ensure their complete satisfaction and striving to exceed expectations
Operating a company or personal vehicle as required to perform job duties
Working in a high-pressure environment and handling urgent matters
Interacting with difficult customers and vendors effectively
Resolving conflicts with strong interpersonal skills