Mooyah Food Service Worker Lead - UNC-Wilmington

Wilmington, NC, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $13.25 - $18.25

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

Meal allowance

Job Description

Aramark is a global leader in food and facilities services, proudly serving millions of guests every day across 15 countries. Founded on principles of service and unity of purpose, Aramark aims to make a positive impact on its employees, partners, communities, and the planet. The company fosters an inclusive work environment, embracing diversity and equal opportunity for all. Employees at Aramark are encouraged to develop their talents, pursue their passions, and grow professionally in a supportive and dynamic environment. With a commitment to delivering excellence in food service and facilities management, Aramark offers a broad range of opportunities for individuals passionate about customer service and teamwork.

The Food Service Worker role at Aramark is an excellent entry point for those eager to begin or advance their career in the food service industry. This position focuses on assisting with the preparation and serving of meals, ensuring customer satisfaction, and maintaining high standards of food safety and sanitation. With supervision and guidance from management, employees learn valuable skills on the job, such as food preparation techniques, proper portioning, and quality control. The role requires a positive attitude, accountability, organization, and the ability to work effectively within a team.

Responsibilities include leading and assisting in the preparation of food items based on recipes and daily requirements, setting up and breaking down workstations, maintaining temperature logs, sampling food products to assure quality, and addressing any issues related to food standards. The Food Service Worker also interacts directly with customers, greeting them warmly and responding to feedback to enhance their dining experience.

Employees are expected to maintain cleanliness and sanitation in all work areas, including floors, equipment, and refrigerators, while properly disposing of waste and handling supplies safely. The position requires physical capability for lifting, moving equipment, and working around heated foods and kitchen machinery. Opportunities for cross-training in concessions, catering, and special events are available. The role offers a pathway for career advancement within Aramark, emphasizing skill development, leadership, and hands-on experience.

Working at Aramark means becoming part of a global community dedicated to service and excellence. The Food Service Worker position is not just a job, but a chance to ignite one’s passion, pursue meaningful work, and grow professionally in a company that values every individual’s contribution. For more information about career opportunities and company culture, candidates are encouraged to visit aramarkcareers.com and connect with Aramark on social media platforms such as Facebook, Instagram, and Twitter.

Job Requirements

Ability to lift heavy items frequently
Ability to work in fast-paced kitchen environment
Ability to follow safety and sanitation guidelines
High school diploma or equivalent preferred
Serve Safe Certification
Ability to work flexible hours and shifts
Ability to communicate effectively with team and customers

Job Qualifications

Great customer service and interpersonal skills
Strong leadership and supervisory skills
Ability to work in a team environment
Serve Safe Certification
Ability to follow detailed written and verbal instructions
Food service experience preferred
Requires frequent lifting/transporting hot food items
Ability to work inside kitchen area, interact with heated equipment, steam, loud noise, chemicals and other at risk conditions

Job Duties

Lead all aspects of and assist in preparation of food items for the day and dating products
Coordinate and assist in setting up and breaking down stations designated by the manager
Cook and otherwise prepare foods according to recipes and directions
Responsible for use of accurate portions when preparing and serving items on the line
Maintain daily temperature logs
Responsible for taking samples of all food items on the line prior to serving the customers
Alert management and pull food items that do not meet quality expectations
Complete opening and closing station checklists
Greet customers as they approach and leave the serving line
Ask customers about the quality of their service and handle any complaints while maintaining a positive attitude and smile
Coordinate and assist in maintaining a clean work station including floors, work areas, equipment, walls, refrigerators, and meat blocks
Ensures that all work areas and serving utensils are cleaned and sanitized
Responsible for accurate disposal of waste from the service line
Transfers supplies and equipment between storage and work areas by hand or by cart
Assist with daily safety observations and report safety hazards discovered in the location to management immediately
Cross-train in areas as the need arises
Able to work in concessions, catering, and special events required by your manager
Perform task as requested by your manager on a weekly, bi-weekly, or monthly basis
Completion of any task requested by a supervisor or member of the Aramark management team
Lead all aspects of and advise the employees working on the line to ensure timely and effective service of the customers
Request support from utility workers for sanitation issues of the line as needed