Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $19.03
Work Schedule
Fixed Shifts
Benefits
free meal
room discounts
Discounts on dining and amenities
Free parking
Movie theater coupons
Career growth opportunities
Early wage access
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Company-paid Life Insurance
Employee assistance program
401k with employer match
Job Description
The Hilton Milwaukee is an iconic hospitality establishment located in the heart of downtown Milwaukee, Wisconsin. As part of the renowned Marcus Hotels & Resorts division of The Marcus Corporation, it benefits from a rich 60-year legacy of operational excellence and service superiority. Marcus Hotels & Resorts is known for its strong commitment to both its guests and associates, striving daily to create extraordinary experiences inspired by its slogan "People Pleasing People." This respected hotel features 554 beautifully appointed guest rooms and over 34,000 square feet of flexible meeting space. Recently completing a $40 million renovation, the Hilton Milwaukee has elevated its guest rooms, event spaces, and grand lobby to reflect modern elegance, while remaining a historic gem originally built as the Schroeder Hotel in 1927. The hotel’s adjacency to the expansive Baird Center positions it as Milwaukee’s largest hotel and premier convention destination, making it a hub for travelers, business events, and social gatherings alike.
As a Monarch Lounge Lead Bartender at the Hilton Milwaukee, you will be pivotal in maintaining the hotel's reputation for exceptional guest experiences through your expertise in beverage service and interpersonal skills. This full-time, hourly position offers a starting pay rate of $19.03 per hour with the opportunity to work the 2nd shift. Your role will involve leading the bartending team within the Monarch Lounge, ensuring that guests receive friendly, timely, and attentive beverage and snack service. You will be expected to have a solid understanding of cocktail preparation, beer selections, premium brands, and POS systems. Additionally, you will be responsible for maintaining cleanliness, handling cash transactions responsibly, supporting overall lounge operations, and adhering to all relevant state and corporate liquor laws and safety standards. This position not only requires technical bartending skills but also customer service excellence, teamwork, and the ability to work efficiently in both busy and slower-paced environments.
The Hilton Milwaukee offers numerous benefits allowing for personal and professional growth. Team members enjoy perks such as free well-balanced meals during each shift, room discounts at Marcus and Hilton-branded hotels, and discounted access to various amenities including dining, golf, skiing, and spa facilities at Marcus Hotels & Resorts. Employees also benefit from free parking, movie theater coupons, early wage access, paid time off, and comprehensive medical, dental, and vision insurance after 30 days. Additional benefits include company-paid life insurance, access to an employee assistance program, and a 401k plan with employer match. This role is ideal for those who aspire to build a rewarding career in hospitality, with ample opportunities for transfer within the company’s expanding portfolio of 15 hotels and resorts across the United States. The Hilton Milwaukee is an equal opportunity employer that values diverse talents and the unique contributions of each team member.
As a Monarch Lounge Lead Bartender at the Hilton Milwaukee, you will be pivotal in maintaining the hotel's reputation for exceptional guest experiences through your expertise in beverage service and interpersonal skills. This full-time, hourly position offers a starting pay rate of $19.03 per hour with the opportunity to work the 2nd shift. Your role will involve leading the bartending team within the Monarch Lounge, ensuring that guests receive friendly, timely, and attentive beverage and snack service. You will be expected to have a solid understanding of cocktail preparation, beer selections, premium brands, and POS systems. Additionally, you will be responsible for maintaining cleanliness, handling cash transactions responsibly, supporting overall lounge operations, and adhering to all relevant state and corporate liquor laws and safety standards. This position not only requires technical bartending skills but also customer service excellence, teamwork, and the ability to work efficiently in both busy and slower-paced environments.
The Hilton Milwaukee offers numerous benefits allowing for personal and professional growth. Team members enjoy perks such as free well-balanced meals during each shift, room discounts at Marcus and Hilton-branded hotels, and discounted access to various amenities including dining, golf, skiing, and spa facilities at Marcus Hotels & Resorts. Employees also benefit from free parking, movie theater coupons, early wage access, paid time off, and comprehensive medical, dental, and vision insurance after 30 days. Additional benefits include company-paid life insurance, access to an employee assistance program, and a 401k plan with employer match. This role is ideal for those who aspire to build a rewarding career in hospitality, with ample opportunities for transfer within the company’s expanding portfolio of 15 hotels and resorts across the United States. The Hilton Milwaukee is an equal opportunity employer that values diverse talents and the unique contributions of each team member.
Job Requirements
- Basic knowledge of cocktails and beverage service
- Bartending experience preferred
- Ability to memorize and promote menu items and beverage offerings
- Strong communication skills
- Positive, team-oriented attitude
- Comfort working in busy and slower-paced environments
- Ability to lift and carry trays up to 40 lbs
- Ability to remain on feet for extended periods
- Cash handling experience
- Ability to operate a POS system
- Willingness to obtain required licenses and certifications
- TIPS certification required
- Bartender certification preferred
Job Qualifications
- Basic knowledge of cocktails and beverage service with bartending experience preferred
- Ability to memorize and promote menu items and beverage offerings
- Strong communication skills and a positive, team-oriented attitude
- Comfort working in both busy and slower-paced environments
- Ability to lift and carry trays up to 40 lbs and remain on feet for extended periods
- Cash handling experience and ability to operate a POS system
- Willingness to obtain required licenses and certifications with TIPS certification required and bartender certification preferred
Job Duties
- Providing friendly, attentive, and timely beverage and snack service
- Greeting guests warmly and confidently explaining drink specials and promotions
- Taking accurate orders and entering them promptly into the POS system
- Demonstrating knowledge of cocktails, beer selections, taps, and premium brands
- Maintaining cleanliness of guest tables, service stations, and lounge areas
- Replenishing beverages and checking back regularly to ensure guest satisfaction
- Handling cash accurately and responsibly in a self-banking environment
- Assisting the bar team and supporting overall lounge operations
- Adhering to all state, federal, and corporate liquor laws and safety standards
- Performing side work, cleaning duties, and special guest requests as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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