Mon - Fri Community Care Coordinator - Lindenhurst, IL

Concierge Care is a premier private duty home care provider dedicated to helping seniors live independently and with dignity in the comfort of their own homes throughout the Chicago area. With a strong commitment to delivering personalized, compassionate care, Concierge Care focuses on enhancing the quality of life for seniors by providing attentive and tailored support that respects each client’s unique needs and preferences. As a leader in the private home care industry, Concierge Care partners with families, healthcare providers, and community organizations to create a seamless network of care designed to promote independence and wellness for seniors. The company prides itself on its concierge-level services, professional caregiver team, and innovative approach to senior care, which incorporates cutting-edge care management software and proven care methods. This role offers full-time employment from Monday to Friday, with up to 40 hours per week, providing an excellent work-life balance for professionals passionate about senior care.

The Community Care Coordinator plays a vital role within the Concierge Care team, reporting directly to the Executive Director. This position is instrumental in ensuring exceptional service delivery to clients and supporting caregivers’ professional growth and performance at one of the company’s premier communities in the western Chicago suburbs. The ideal candidate is proactive, empathetic, and highly organized, with significant experience in senior care or related industries such as private duty or hospitality. The Community Care Coordinator acts as the central liaison between clients, families, caregivers, community partners, and internal teams to ensure smooth communication, tailored care planning, and quality assurance.

Key responsibilities include collaborating with senior care providers like physical therapists, occupational therapists, hospice, and home health professionals to foster comprehensive care. The role involves conducting detailed consultations and assessments with clients and families to develop individualized care plans that address medical, functional, and lifestyle needs. The Community Care Coordinator manages a select caseload of clients, serving as their primary contact and ensuring a seamless, high-quality care experience. They also play an active role in hiring, training, and mentoring caregivers, matching them with clients based on skills, personality, and lifestyle preferences to build strong, lasting relationships.

Quality assurance is a critical aspect of this position, involving regular visits and check-ins to confirm adherence to care plans and client satisfaction. The Community Care Coordinator must anticipate evolving client and family needs, providing proactive solutions and personalized recommendations to maintain excellent service standards. Additionally, the role demands collaboration with leadership to drive continuous improvement initiatives, participate in system implementation projects, and act as a super user of cloud-based care management systems like WellSky.

To foster community engagement and visibility, the Community Care Coordinator plans, promotes, and facilitates events weekly and supports on-site and off-site community activities. They also coordinate with local rehab facilities and hospitals to ensure safe transitions home and timely initiation of home care services. A willingness to work scheduled hours every other weekend underscores the commitment to 24/7 client well-being. Joining Concierge Care offers the opportunity to be part of a supportive and collaborative team where your contributions are valued, and your passion for extraordinary care is celebrated, all while making a meaningful impact on the lives of seniors every day.