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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $18.00 - $23.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
flexible schedule
Professional development opportunities
Employee assistance program
Job Description
Make-A-Wish Michigan is a renowned nonprofit organization dedicated to creating life-changing wishes for children with critical illnesses. By granting these wishes, the organization brings hope, strength, and joy to children and their families across the state of Michigan. Supported by a passionate team and a broad network of volunteers and donors, Make-A-Wish Michigan plays a crucial role in improving the emotional and psychological well-being of children facing serious health challenges. The organization focuses on fulfilling the deepest wishes of these children, whether it be meeting a hero, going on a dream vacation, or experiencing something extraordinary that brings light to... Show More
Job Requirements
- High school diploma or equivalent
- 1-3 years of relevant administrative or coordination experience
- Proficiency in Microsoft Office
- Familiarity with Salesforce preferred
- Strong organizational skills
- Ability to work independently and as part of a team
- Excellent communication skills
Job Qualifications
- Commitment to and passion for the mission of Make-A-Wish Michigan and reaching every eligible child
- Commitment to reaching eligible children in underreached communities and supporting Diversity, Equity, Inclusion, and Belonging initiatives
- 1-3 years of relevant experience (administrative, coordinator, or operations support roles preferred)
- Proficient computer skills in Microsoft Office and database management
- Familiarity with Salesforce preferred
- Strong ability to manage multiple priorities, coordinate schedules, and meet deadlines
- Exceptional written, oral, and interpersonal communication skills
Job Duties
- Process volunteer applications and support onboarding workflows
- Assign volunteers to wish teams and track key volunteer documentation
- Maintain volunteer compliance requirements including background checks and conflict of interest forms
- Support volunteer engagement and stewardship opportunities
- Provide administrative support including scheduling meetings, preparing materials, file management, and coordination support
- Assist with report creation and tracking data and metrics
- Support cross-functional projects that streamline wish delivery operations and hospital engagement
- Support the supply and distribution process including welcome gifts, packets, and family materials
- Prepare packets and materials for outreach meetings and events
- Assist with tracking inventory, ordering supplies, and maintaining organized materials
- Update wish child likes and interests in Salesforce and maintain accurate documentation
- Assist with compiling data and reports to support operational efficiency and tracking
- Support hospital, community engagement, and alumni events including ordering food and supplies, prepping materials, and coordinating logistics
- Assist with wish reveals and in-person mission moments as needed
- Support coordination of characters, in-kind donations, and logistics for mission experiences
- Support adherence to Make-A-Wish National policies, performance standards, and governing guidelines
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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