Minibar Attendant

Marriott International is a globally recognized leader in the hospitality industry, committed to excellence and innovative service. The Marriott Hotels brand globally strives to perfect the art of hospitality by continuously innovating while retaining the comfort of familiarity. Marriott International prides itself on being an equal opportunity employer, valuing diversity and inclusivity, and fostering an environment where associates from all backgrounds feel welcomed and celebrated. This enables a rich cultural tapestry, talent pool, and variety of experiences that contribute to the company's overarching success and reputation. Among its luxury portfolio is JW Marriott, a collection of over 100 stunning hotels located in prime city destinations and exclusive resort locales worldwide. JW Marriott prioritizes employees, believing that happy associates lead to satisfied guests. Associates at JW Marriott embody confidence, innovation, authenticity, and intuition, carrying forward the brand's legacy as well as honoring the founder, J. Willard Marriott. Employees enjoy a unique work experience in a community-oriented atmosphere, filled with camaraderie among diverse colleagues. The company offers ample opportunities for training, personal development, recognition, and the chance to pursue one’s passion with a holistic wellness approach in a luxury setting. JW Marriott’s exceptional guest service starts with how they support and care for their associates, known as The JW Treatment™. Becoming part of JW Marriott means joining a global team with access to world-class brands and resources, providing a platform where individuals can do their best work, fulfill their purpose, and develop into their best selves.

This is a full-time, non-management Food and Beverage role located at 160 Central Park S, New York City. The role offers hourly pay ranging from $31.19 to $41.59, along with eligibility for service charge compensation. This position centers on overseeing and guiding minibar and refreshment center attendants to deliver a seamless and positive in-room refreshment experience for guests. Key responsibilities include managing inventory, restocking supplies, maintaining equipment cleanliness, handling opening and closing procedures, and ensuring adherence to company policies and safety standards. The role requires frequent guest interaction, meticulous record-keeping using software systems, coordination between staff and management, and quick response to guest needs and special requests. Employees are expected to serve as role models and mentors within the department, fostering a cooperative team environment and ensuring that performance expectations and operational goals are clearly communicated and met. This role demands strong attention to detail when managing stock levels, freshness of products, and overall presentation of minibar areas. Physical requirements include the ability to stand or walk for extended periods, lift and move items up to 25 pounds, navigate confined spaces and stairs, and perform fine motor tasks. The ideal candidate will also demonstrate excellent communication skills, confidentiality, professionalism, and a commitment to guest satisfaction and safety compliance. Working in a luxury hospitality environment under the JW Marriott banner offers substantial opportunities to grow professionally and personally while contributing to a globally celebrated brand.