Mini Bar Attendant (Full-Time) - Conrad Indianapolis

Job Overview

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Benefits

Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
Health Insurance
Dental Insurance
retirement plans

Job Description

Conrad Indianapolis is a premier luxury hotel situated in the heart of downtown Indianapolis. Recognized as the city’s first true luxury hotel and the only Forbes recommended hotel in Indiana, Conrad Indianapolis offers an unparalleled hospitality experience. This 23-story tower features 247 elegantly appointed guest rooms, 15,000 square feet of versatile meeting spaces, and two exquisite food and beverage outlets, including The Capital Grille and The Lounge, complemented by the convenience of in-room dining. Guests can also indulge in the city’s exclusive hotel spa, while the property’s direct skywalk connection to The Arts Garden and The Indiana Convention Center ensures seamless access to cultural and business hubs across the city. As part of Hilton’s global brand portfolio, Conrad Indianapolis upholds a sophisticated luxury standard that attracts discerning travelers from all over the world.

The role of Mini Bar Attendant within the Food and Beverage Team at Conrad Indianapolis offers an exciting opportunity for individuals passionate about hospitality and customer service to advance their careers within a Fortune 500 company and a renowned luxury brand. This position requires attention to detail, excellent organizational skills, and a genuine desire to enhance guest experiences with thoughtful service. The Mini Bar Attendant is responsible for maintaining the cleanliness, inventory, and operational condition of the mini bars located in each guest room, ensuring they are fully stocked and ready for use. Using Hilton’s advanced point-of-sale (POS) system, attendants accurately track mini bar consumption, maintain up-to-date product inventories, and verify expiration dates to uphold quality standards.

In addition to restocking and maintaining mini bars, this role entails performing regular checks to troubleshoot any equipment issues, documenting guest charges precisely, and ensuring overall mini bar cleanliness remains impeccable. Working closely with the Food and Beverage team and hotel operations, the Mini Bar Attendant is crucial in delivering a consistent, memorable guest experience aligned with Hilton’s core values of hospitality, integrity, leadership, teamwork, ownership, and a sense of urgency. This role is ideal for team members who thrive in dynamic environments, enjoy interacting with guests, and take pride in making a positive impact every day.

Joining Conrad Indianapolis means becoming part of a workplace culture recognized repeatedly on the World’s Best Workplaces list by Great Place to Work and Fortune. The company supports team members’ growth professionally and personally by providing resources such as extensive training, caregiver support, mental health services, and competitive benefits. Employees benefit from exceptional travel perks, paid parental leave, financial investment options, and a commitment to overall wellness. This comprehensive support system ensures that team members not only deliver exceptional guest experiences but also enjoy a fulfilling and sustainable career path within the Hilton family.

Job Requirements

  • high school diploma or equivalent
  • previous experience in hospitality or customer service preferred
  • basic understanding of point-of-sale (POS) systems
  • strong attention to detail and organizational skills
  • ability to work flexible hours including weekends and holidays
  • physical ability to restock mini bars and perform cleaning duties
  • excellent communication skills

Job Qualifications

  • high school diploma or equivalent
  • previous experience in hospitality or customer service preferred
  • basic knowledge of point-of-sale (POS) systems
  • strong attention to detail and organizational skills
  • ability to work independently and as part of a team
  • excellent communication and interpersonal skills
  • commitment to delivering exceptional guest service

Job Duties

  • restock mini bars
  • take inventory and replenish mini-bar items using handheld point-of-sale (POS) system while verifying product expiration dates
  • prepare guest checks with care and accurately document and process guest checks to ensure proper billing
  • perform regular checks to confirm mini bars are functioning properly and report/address any operational issues
  • maintain cleanliness and organize mini bars to ensure guest satisfaction

Job Criteria

Experience

No experience required


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