Midland 01 (Wadley Ave) Bakery - Food Service Rep - Part-Time

The hiring establishment is a leading retail organization specializing in providing high-quality food products and exceptional customer service in a fast-paced retail environment. Known for its dedication to superior customer satisfaction and maintaining the highest standards in food safety and sanitation, this company operates diverse departments including bakery, deli, and prepared foods. Each department is staffed with skilled Food Service Representatives who ensure that products are always fresh, well-packaged, and attractively merchandised. The company is committed to fostering a supportive and dynamic workplace where employees are trained and equipped to meet the varied needs of customers efficiently and effectively. This role typically involves full-time or part-time employment, offering competitive compensation aligned with industry standards and employee experience. While specific salary details may vary by location and position, the company promises growth opportunities and advancement potential within its operations.

As a Food Service Representative, you will be integral to delivering outstanding customer experiences by maintaining well-stocked and pristine food service departments. You will be responsible for preparing, packaging, and merchandising various fresh products daily while strictly adhering to food safety and sanitation standards. This role requires you to engage directly with customers, taking orders both in-person and over the phone, and providing knowledgeable assistance regarding product selections to enhance customer satisfaction and encourage repeat business. You will employ suggestive selling techniques to boost department sales, demonstrating a strong understanding of product features and benefits. Moreover, your duties extend to cleaning and sanitizing display cases, operating and maintaining equipment responsibly, and following company policies to uphold operational excellence.

In addition to general responsibilities, you may take on department-specific tasks according to your assigned area—whether bakery, deli, or prepared foods. In the bakery, your role includes recording production and shrinkage metrics to assist in planning, quality control through culling products, and participating in baking, frying, and decorating processes. In the deli, you will manage service counter interactions, handle ordering systems, perform inventory management, prepare catering orders timely, and maintain sanitation of deli slicers. In the prepared foods section, your tasks involve serving and packaging products on customer demand, educating customers on reheating instructions, prepackaging condiments, and preparing food items for culinary use. Your ability to perform these diverse and essential functions will contribute significantly to the department’s and store’s overall success.

The Food Service Representative position is ideal for individuals who thrive in fast-paced retail settings, possess strong organizational and communication skills, and are dedicated to providing exemplary customer service. The company emphasizes safety, teamwork, and continuous learning, offering training such as company orientation and food safety courses upon hire. Physical demands include handling varied motions such as reaching, standing, walking, bending, lifting medium to heavy weights (up to approximately 70 lbs depending on department), and working in conditionally variable environments that may include exposure to wet, hot, or cold conditions. Reasonable accommodations are available to support employees in performing essential functions.

Overall, this role offers a dynamic and rewarding opportunity for motivated individuals seeking to develop their careers in food service and retail operations within a reputable organization committed to quality, safety, and customer satisfaction.