Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Career development opportunities
performance bonuses
Employee assistance program
Job Description
Chili's Grill & Bar is a beloved chain of casual dining restaurants that was founded in Dallas, Texas in 1975. With a rich legacy rooted in hospitality, service, and a commitment to community, Chili's has carved out its niche as a top destination for Classic American fare, including its famous Big Mouth burgers, house-smoked ribs, full-on fajitas, and hand-shaken margaritas. Known for its lively, fun culture and consistent dedication to providing exceptional dining experiences, Chili's continues to grow and resonate with guests all across the country and beyond. The brand prides itself on a welcoming atmosphere that blends quality food with friendly service, making every guest feel special from their first greeting to their last bite.
As a Chili's Manager, you are positioned at the heart of this vibrant environment, driving the success and spirit of the restaurant. This role is for individuals who are wired for hospitality and passionate about people—both guests and team members. Managers at Chili's don’t just manage; they lead and inspire with a contagious enthusiasm that uplifts the entire team. The position is designed for those who thrive in fast-paced settings, excel in multitasking, and prioritize exceptional guest experiences on every shift. The role requires a delicate balance of operational excellence and authentic leadership, where managing costs and business results go hand-in-hand with creating a high-energy, fun working environment.
In this role, you will be responsible for overseeing day-to-day operations, ensuring quality standards, and fostering a culture that reflects Chili's core values including Every Guest Counts, Food Perfection, Accountability, and Playing Restaurant. The successful candidate will be proactive in problem-solving, self-reflective, and open to accountability while fostering open communication across all levels of the restaurant team. Beyond operational duties, you will be instrumental in hiring, training, and developing staff members to help them grow within the company. You will champion new initiatives aimed at driving business success and guest satisfaction, using Chili's established systems such as the Manager Timeline and quality Line Checks to maintain consistency and control costs effectively.
Furthermore, you will embody the spirit of Chili's by driving guest engagement both inside the restaurant and within the local community, aligning with the brand’s commitment to service and hospitality. Your leadership style will be both strategic and heartfelt, inspiring your team to rise to new challenges while keeping morale high. This leadership approach ensures not only seamless operations but also a memorable, positive atmosphere for guests and employees alike. If you are a dependable team player who values a fast-paced, dynamic work environment and possesses excellent multitasking skills, you are the ideal candidate to join Chili's as a Manager. This role offers the opportunity to be part of a well-established brand that values its people and celebrates success together while delivering consistently outstanding hospitality and food quality.
As a Chili's Manager, you are positioned at the heart of this vibrant environment, driving the success and spirit of the restaurant. This role is for individuals who are wired for hospitality and passionate about people—both guests and team members. Managers at Chili's don’t just manage; they lead and inspire with a contagious enthusiasm that uplifts the entire team. The position is designed for those who thrive in fast-paced settings, excel in multitasking, and prioritize exceptional guest experiences on every shift. The role requires a delicate balance of operational excellence and authentic leadership, where managing costs and business results go hand-in-hand with creating a high-energy, fun working environment.
In this role, you will be responsible for overseeing day-to-day operations, ensuring quality standards, and fostering a culture that reflects Chili's core values including Every Guest Counts, Food Perfection, Accountability, and Playing Restaurant. The successful candidate will be proactive in problem-solving, self-reflective, and open to accountability while fostering open communication across all levels of the restaurant team. Beyond operational duties, you will be instrumental in hiring, training, and developing staff members to help them grow within the company. You will champion new initiatives aimed at driving business success and guest satisfaction, using Chili's established systems such as the Manager Timeline and quality Line Checks to maintain consistency and control costs effectively.
Furthermore, you will embody the spirit of Chili's by driving guest engagement both inside the restaurant and within the local community, aligning with the brand’s commitment to service and hospitality. Your leadership style will be both strategic and heartfelt, inspiring your team to rise to new challenges while keeping morale high. This leadership approach ensures not only seamless operations but also a memorable, positive atmosphere for guests and employees alike. If you are a dependable team player who values a fast-paced, dynamic work environment and possesses excellent multitasking skills, you are the ideal candidate to join Chili's as a Manager. This role offers the opportunity to be part of a well-established brand that values its people and celebrates success together while delivering consistently outstanding hospitality and food quality.
Job Requirements
- High school diploma or equivalent
- Minimum of 2 years managerial experience in a restaurant or similar environment
- Excellent communication skills
- Ability to manage and motivate a team
- Strong problem-solving abilities
- Knowledge of food safety standards
- Ability to work flexible hours including nights, weekends, and holidays
Job Qualifications
- High school diploma or equivalent
- Proven leadership experience in a restaurant or hospitality setting
- Strong communication and interpersonal skills
- Ability to multitask and work efficiently in a fast-paced environment
- Experience with team development and training
- Knowledge of food safety and operational standards
- Basic financial acumen for managing costs and budgets
Job Duties
- Ensure a great guest experience
- Role model and hold team members accountable to operational and quality standards
- Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
- Foster open communication between team members and management
- Influence team member behaviors by championing change and restaurant initiatives
- Lead with heart and mind
- Drive business results by utilizing Chili's systems to effectively control costs
- Follow operational systems, such as our Manager Timeline and performing quality Line Checks
- Hire, train, retain, and develop team members to take on larger roles
- Drive guest engagement within the four walls of the restaurant while developing relationships within the community
- Understand and practice safe food handling procedures
- Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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