
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
performance bonuses
Training and development opportunities
Job Description
Chili's is a well-established casual dining restaurant chain that originated in Dallas, Texas, in 1975. Known for its iconic Big Mouth burgers, house-smoked ribs, full-on fajitas, and hand-shaken margaritas, Chili's has built a strong legacy in the food and hospitality industry. Over the decades, it has become a beloved spot for families, friends, and local communities looking for great food, a welcoming environment, and exceptional service. The brand prides itself on its culture of fun, service excellence, and community involvement. Chili's commitment goes beyond just serving delicious meals; it centers on creating memorable experiences that keep guests coming back. With a focus on hospitality, teamwork, and accountability, Chili's aims to foster an inclusive and engaging workplace where employees can thrive and grow.
The Manager role at Chili's is pivotal to maintaining this high standard of hospitality and guest satisfaction. Managers at Chili's are more than supervisors; they are leaders who inspire and connect with their teams and guests. The ideal Chili's Manager thrives in a fast-paced, energetic environment and understands that hospitality is fundamentally about people. They are passionate about building relationships, both with their team members and guests, and are dedicated to leading by example. This role requires a balance between managing operational responsibilities and creating a positive, motivating work culture. From ensuring exceptional guest experiences to managing costs effectively, Chili's Managers are essential to the restaurant's success.
In this position, the Manager is responsible for guiding and motivating team members, holding them accountable to operational and quality standards, and fostering open communication. They lead with both heart and mind, focusing on creating a supportive work environment while pushing to meet financial and business goals. The Manager must be comfortable addressing operational challenges transparently, embracing vulnerability, and driving continuous improvement. Key responsibilities include hiring, training, and developing team members, implementing restaurant initiatives, and promoting Chili's cultural beliefs such as food perfection, accountability, and the philosophy that every guest counts. Additionally, managers ensure compliance with food safety and operational procedures, contributing to a safe and efficient workplace.
This role is ideal for dependable team players who excel at multitasking and enjoy thriving in a dynamic, fast-paced environment. Chili's managers are rewarded for their commitment to teamwork and their willingness to go above and beyond to deliver outstanding results. Being a part of Chili's means joining a community that values fun, growth, and service excellence, where your leadership makes a tangible difference every day.
The Manager role at Chili's is pivotal to maintaining this high standard of hospitality and guest satisfaction. Managers at Chili's are more than supervisors; they are leaders who inspire and connect with their teams and guests. The ideal Chili's Manager thrives in a fast-paced, energetic environment and understands that hospitality is fundamentally about people. They are passionate about building relationships, both with their team members and guests, and are dedicated to leading by example. This role requires a balance between managing operational responsibilities and creating a positive, motivating work culture. From ensuring exceptional guest experiences to managing costs effectively, Chili's Managers are essential to the restaurant's success.
In this position, the Manager is responsible for guiding and motivating team members, holding them accountable to operational and quality standards, and fostering open communication. They lead with both heart and mind, focusing on creating a supportive work environment while pushing to meet financial and business goals. The Manager must be comfortable addressing operational challenges transparently, embracing vulnerability, and driving continuous improvement. Key responsibilities include hiring, training, and developing team members, implementing restaurant initiatives, and promoting Chili's cultural beliefs such as food perfection, accountability, and the philosophy that every guest counts. Additionally, managers ensure compliance with food safety and operational procedures, contributing to a safe and efficient workplace.
This role is ideal for dependable team players who excel at multitasking and enjoy thriving in a dynamic, fast-paced environment. Chili's managers are rewarded for their commitment to teamwork and their willingness to go above and beyond to deliver outstanding results. Being a part of Chili's means joining a community that values fun, growth, and service excellence, where your leadership makes a tangible difference every day.
Job Requirements
- high school diploma or equivalent
- previous management or supervisory experience preferred
- ability to work flexible hours including evenings, weekends, and holidays
- dependable team player
- strong multitasking skills
- ability to thrive in a fast-paced environment
Job Qualifications
- experience in a fast-paced restaurant or hospitality environment
- strong leadership and team management skills
- excellent communication and interpersonal abilities
- problem-solving skills with a focus on accountability and transparency
- ability to multitask effectively
- knowledge of safe food handling procedures
- commitment to upholding company culture and values
Job Duties
- ensure a great guest experience
- role model and hold team members accountable to operational and quality standards
- identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
- foster open communication between team members and management
- influence team member behaviors by championing change and restaurant initiatives
- lead with heart and mind
- drive business results by utilizing chili's systems to effectively control costs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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