Michigan Football Event Teammate (Retail Associate)

Ann Arbor, MI, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $17.00 - $19.00

Work Schedule

Flexible

Benefits

Exclusive store discount

Flexible PTO

401k Match

Parental leave

Paid holidays

Continued development opportunities

Job Description

Rally House is a specialty retail store that focuses on everything local, offering a unique shopping experience with products that celebrate community pride and spirit. With over 300 stores nationwide and plans for expansion, Rally House is part of a growing organization that values employees who are enthusiastic about being part of a dynamic, fun, and community-centered retail environment. The company promotes a culture that combines teamwork, customer engagement, and a passion for sports and local culture. Rally House offers a competitive hourly wage ranging from $17.00 to $19.00, making it an appealing option for those interested in retail careers that provide growth and development opportunities.

Rally House is currently seeking motivated teammates to join their stores and help deliver an engaging shopping experience for guests. The teammate position plays a vital role in supporting store success by fostering a welcoming environment, contributing to sales, merchandising, and overall store operations. The role requires someone who is action-oriented, customer-centric, and energetic, with a genuine desire to build connections and create memorable interactions with customers and coworkers alike. Team members benefit from exclusive store discounts and a comprehensive benefits package, which includes flexible paid time off (PTO), 401(k) matching, parental leave, paid holidays, and ongoing opportunities for personal and professional development as the company grows. This is a career-oriented role designed for individuals who want to contribute to the growth of a company while enjoying a friendly, supportive workplace.

Job Requirements

Must be at least 16 years of age
ability to work effectively in a fast-paced, team-oriented environment
clear and effective communication skills
enthusiastic attitude with a passion for sports and retail
time management skills with the ability to prioritize tasks
must be able to stand and walk for extended periods of time
ability to lift up to 50 pounds
ability to bend, reach, and climb ladders

Job Qualifications

Must be at least 16 years of age
previous customer-facing experience preferred

Job Duties

Demonstrate Rally House values through positive teamwork and engagement with peers
seek feedback and apply coaching to improve performance
actively participate in training and skill drills to build service capability
contribute to a welcoming, energetic, party atmosphere
complete assigned tasks accurately and on time
follow playbooks, loss prevention and safety guidelines consistently
report operational issues, shortages, or concerns to leadership
build working knowledge of store systems and daily processes
execute merchandising tasks as directed (folding, hanging, replenishment, recovery)
support floor moves and transitions under leadership guidance
maintain clean, organized fixtures and back-of-house areas
protect brand standards through attention to detail
deliver a welcoming, energetic customer experience using the Party model
engage customers, identify needs, and recommend products
resolve basic customer issues and escalate when needed
represent Rally House with enthusiasm and professionalism
contribute to daily sales goals through service behaviors
support promotions, launches, and event execution
take ownership of personal performance metrics (conversion, UPT, AT)