Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $24.00
Work Schedule
Standard Hours
Benefits
Unlimited paid time off
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Health savings account
Flexible spending account
Job Description
Shinola Hotel is Detroit's premier boutique hotel and an iconic part of the city's revitalization and luxury hospitality scene. Founded as part of the Shinola brand, which originally started as a watch company, Shinola Hotel has evolved into a landmark that represents quality craftsmanship, timeless style, and genuine hospitality. Situated in the heart of Detroit, the hotel serves as a modern living room for the city, offering visitors and locals a unique experience that blends historic charm with contemporary luxury. Shinola Hotel is widely recognized for its focus on authentic Detroit culture, sophisticated design, and unparalleled service, making it a... Show More
Job Requirements
- One to two years of post-high school education
- One to two years of experience in related position
- Ability to communicate well with guests and associates
- Capacity to stand and walk for continuous periods
- Ability to bend kneel reach shelves windows ledges pipes and furniture
- Ability to manage and direct staff
- Understanding of health and sanitation standards
- Ability to handle guest requests and complaints professionally
Job Qualifications
- One to two years of post-high school education
- Experience preferred from one to two years in a related position
- Self-starting personality with an even disposition
- Ability to meet standards of appearance
- Can communicate well with guests
Job Duties
- Direct interviewing hiring counseling plan work schedules assign work duties of housekeeping associates
- Lead pre-shift meetings communicate arrivals departures identify VIPs delegate room assignments and duties
- Assist the Executive Housekeeper in interviewing and selecting new associates for hire
- Monitor the housekeeping staff and their productivity and efficiency for recommending promotions or changes in status
- Assist the Executive Housekeeper in handling employee complaints grievances and disciplining up to termination when necessary
- Determine materials supplies and tools to be used or merchandise to be bought stocked and sold
- Supervise and inspect cleaning of guest rooms turndown service public areas back of house ensure compliance with safety and health regulations
- Implement emergency training and procedures for protection of guests staff and assets
- Issue assignments to staff reviewing special requests and areas of concentration
- Issue supplies goods to staff at beginning of shift to control inventory and expenses
- Respond to guest requests concerns and problems to ensure guest satisfaction
- Log items into lost and found and answer inquiries to maintain controls
- Implement emergency training and procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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