Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $17.37 - $21.71
Work Schedule
Standard Hours
Benefits
tip eligibility
flexible schedule
Employee Discounts
Paid training
Work environment safety
Job Description
Moana Surfrider A Westin Resort & Spa Waikiki Beach is a renowned luxury resort located in the heart of Honolulu, Hawaii. This iconic beachfront property offers guests an unparalleled experience combining historic charm with modern amenities. As part of the prestigious Westin brand, the resort is dedicated to providing exceptional hospitality services in a picturesque setting that attracts visitors from around the world. The resort features beautifully appointed rooms and suites, multiple dining options, a spa, and a variety of recreational facilities, all designed to create a memorable stay for every guest. With a strong commitment to quality and guest satisfaction, Moana Surfrider maintains its position as a leading resort destination in Waikiki.
The Part-Time Bell Attendant role at Moana Surfrider A Westin Resort & Spa Waikiki Beach is a vital position within the Rooms and Guest Services Operations team. This non-management role offers an hourly pay range of $17.37 to $21.71 and includes eligibility for tips, providing a great opportunity for individuals who enjoy engaging with guests and delivering top-tier customer service. Bell Attendants act as the friendly face of the resort's arrival and departure experience, greeting guests warmly, assisting with luggage, and escorting them to their rooms. They are also instrumental in informing guests about property amenities, services, and local attractions, thereby enhancing the overall guest experience.
The role demands a high level of professionalism, attention to detail, and physical stamina, as Bell Attendants are on their feet for extended periods and may need to lift or move heavy items. Duties include opening doors for guests, assisting with vehicle loading and unloading, arranging transportation services like taxis and limousines, and maintaining safety and security awareness on the property. Excellent communication skills are essential since the role involves interacting not only with guests but also coordinating with other hotel staff to ensure smooth operations. Compliance with company policies and maintaining a clean, professional appearance are also critical aspects of the job.
Working as a Bell Attendant at this famed resort allows team members to be part of a dynamic hospitality environment where guest satisfaction is the top priority. The job offers flexibility with part-time scheduling, making it suitable for candidates seeking work-life balance alongside meaningful employment in a luxury resort setting. Additionally, the position provides valuable experience in the hospitality industry, fostering skills in customer service, multitasking, and teamwork, all of which can lead to further career advancement within the Westin brand or the broader hotel sector.
The Part-Time Bell Attendant role at Moana Surfrider A Westin Resort & Spa Waikiki Beach is a vital position within the Rooms and Guest Services Operations team. This non-management role offers an hourly pay range of $17.37 to $21.71 and includes eligibility for tips, providing a great opportunity for individuals who enjoy engaging with guests and delivering top-tier customer service. Bell Attendants act as the friendly face of the resort's arrival and departure experience, greeting guests warmly, assisting with luggage, and escorting them to their rooms. They are also instrumental in informing guests about property amenities, services, and local attractions, thereby enhancing the overall guest experience.
The role demands a high level of professionalism, attention to detail, and physical stamina, as Bell Attendants are on their feet for extended periods and may need to lift or move heavy items. Duties include opening doors for guests, assisting with vehicle loading and unloading, arranging transportation services like taxis and limousines, and maintaining safety and security awareness on the property. Excellent communication skills are essential since the role involves interacting not only with guests but also coordinating with other hotel staff to ensure smooth operations. Compliance with company policies and maintaining a clean, professional appearance are also critical aspects of the job.
Working as a Bell Attendant at this famed resort allows team members to be part of a dynamic hospitality environment where guest satisfaction is the top priority. The job offers flexibility with part-time scheduling, making it suitable for candidates seeking work-life balance alongside meaningful employment in a luxury resort setting. Additionally, the position provides valuable experience in the hospitality industry, fostering skills in customer service, multitasking, and teamwork, all of which can lead to further career advancement within the Westin brand or the broader hotel sector.
Job Requirements
- High school diploma or G.E.D. equivalent
- Ability to stand, sit, or walk for extended periods
- Ability to move, lift, carry, push, pull objects weighing up to 50 pounds without assistance and with assistance for weights above 75 pounds
- Ability to move over sloping, uneven, or slippery surfaces and navigate stairs and service ramps
- Ability to reach overhead and below the knees including bending, twisting, pulling, and stooping
- Willingness to work non-management, part-time schedule
- Must follow all company policies and safety procedures
- Maintain a clean and professional appearance
Job Qualifications
- High school diploma or G.E.D. equivalent
- No related work experience required
- No supervisory experience required
- Excellent communication skills
- Ability to work professionally in a fast-paced environment
Job Duties
- Greet and escort guests to rooms
- Open doors and assist guests and visitors entering and leaving property
- Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities
- Identify and explain room features to guests such as the use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services
- Transport guest luggage to and from guest rooms and/or designated bell area
- Assist with luggage storage and retrieval
- Assist guests and visitors in and out of vehicles, including assisting guests with loading/unloading luggage
Job Criteria
Experience
No experience required
Job Location
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