Meritage Pool - Server

Napa, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Exact $16.90

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

flexible schedule

Professional Development

Job Description

The hiring establishment is a reputable restaurant that prides itself on delivering exceptional dining experiences to its guests. Known for its commitment to quality food, excellent service, and a welcoming ambiance, this restaurant has become a favored destination for diners seeking an enjoyable meal in a comfortable and elegant setting. With a focus on guest satisfaction and attention to detail, the establishment encourages its team members to uphold the highest standards of professionalism and customer care. The environment is fast-paced yet supportive, fostering teamwork and a positive workplace culture.

The open Server position offers an exciting opportunity to join a vibrant team dedicated to enhancing guest experiences. In this role, the Server is responsible for delivering attentive, knowledgeable, and efficient service to every guest. The Server's duties include accurately taking and entering orders, guiding guests through menu selections, recommending food and beverage pairings, and ensuring the dining area remains clean and inviting. This role plays a critical part in maximizing revenue through thoughtful upselling and promoting menu items. The position requires excellent communication skills, a friendly and professional demeanor, and the ability to multitask effectively in a busy dining environment. Employees can expect to work flexible schedules, including weekends and holidays, with opportunities for professional growth in a dynamic hospitality setting.

Job Requirements

Minimum 1 year of food service experience
basic knowledge of food beverage and service standards
familiarity with wine beer spirits and beverage pairings
strong communication and interpersonal skills
ability to maintain professionalism and discretion
basic math skills
proficiency with POS systems
strong organizational skills
ability to multitask
ability to read write and communicate in English
must be at least 18 years old
RBS certification or ability to obtain
availability to work flexible schedules including weekends and holidays

Job Qualifications

Minimum 1 year of food service experience
hotel or resort experience preferred
basic knowledge of food beverage and service standards
familiarity with wine beer spirits and beverage pairings
strong communication and interpersonal skills with a guest-focused mindset
ability to maintain professionalism and discretion with sensitive information
basic math skills and proficiency with POS systems
strong organizational skills and ability to multitask in a fast-paced environment
ability to read write and communicate effectively in English
must be at least 18 years old
RBS certification or ability to obtain upon hire
availability to work flexible schedules including weekends and holidays

Job Duties

Greet guests promptly and present menus offering recommendations on food cocktails and wine pairings
explain menu items preparation methods and daily specials
accurately take orders noting dietary restrictions allergies and special requests
enter orders into the POS system and coordinate timing with kitchen staff to ensure proper meal pacing
deliver food and beverages in a timely and professional manner
monitor guest satisfaction and respond promptly to requests or concerns
clear clean and reset tables efficiently
promote menu items and upsell food and beverage offerings to enhance the guest experience and increase profitability
process payments accurately using various payment methods
close out checks and reconcile transactions with sales reports
prepare dining areas by setting tables with linens utensils glassware and decor
maintain cleanliness and organization of service areas throughout the shift
ensure stations are fully stocked at all times
follow all food safety sanitation and health department regulations
adhere to alcohol service laws including preventing service to minors or intoxicated guests
comply with all company safety policies including proper use of PPE and HAZMAT procedures
report unsafe conditions equipment issues or incidents to management immediately
maintain reliable and punctual attendance in accordance with scheduling requirements
complete all assigned side work before during and after shifts
maintain a professional presence while building positive guest relationships
resolve guest concerns within scope of authority escalate when necessary
report unusual incidents safety concerns or suspected theft to management
support team members and assist in other duties as needed