Meritage Pool - Server

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $16.90
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Retirement Plan
Training and development programs
team events

Job Description

This opportunity is with a hospitality-focused establishment dedicated to providing unparalleled dining experiences in a warm and sophisticated environment. Known for its commitment to excellence and guest satisfaction, the company operates within the foodservice and hospitality sector, likely a high-end restaurant or resort dining venue. With an emphasis on quality, service, and ambiance, this organization prioritizes the seamless integration of culinary expertise, attentive service, and guest engagement. The establishment prides itself on fostering a professional, inclusive, and dynamic workplace where employees can grow and contribute meaningfully to an exceptional guest journey.

The role of Server is pivotal in ensuring a memorable dining experience by combining outstanding service skills with deep knowledge of menu offerings and operational excellence. This position, designed for individuals with experience and passion for food service, requires adeptness in handling multiple responsibilities ranging from guest engagement to efficient order processing and seamless teamwork. Servers act as the face of the establishment, greeting guests promptly, presenting menus with insightful recommendations, and guiding guests through the culinary selections with thorough explanations of dishes and beverage pairings. Key aspects of the role include accurately taking and entering guest orders while accommodating dietary restrictions and preferences, coordinating with kitchen staff to assure perfect meal timing, and attentively managing guest requests to guarantee satisfaction throughout their visit.

In addition to superior guest service, Servers are responsible for contributing to the financial success of the venue through thoughtful upselling of food and beverage items. This includes promoting daily specials, signature cocktails, and perfect wine pairings that enhance the overall dining experience while driving revenue. The role also encompasses operational duties such as maintaining clean, well-stocked dining and service areas, adhering to strict food safety and sanitation regulations, and following all policies related to alcohol service and workplace safety.

As a Server, one must be well-versed in the use of POS systems to accurately process payments and reconcile transactions, ensuring smooth and accurate cash handling at all times. The role demands strong organizational capabilities to prepare dining areas expertly by setting tables with linens, utensils, glassware, and decor, alongside the agility to maintain cleanliness and order during busy shifts. Maintaining a professional presence while building rapport with guests is equally essential, along with resolving concerns effectively and collaborating with team members to support operational flow.

With a minimum requirement of one year in food service and preferred experience in hotels or resorts, this position suits motivated, customer-oriented professionals with fundamental knowledge of food, beverage, and service standards. Candidates who have familiarity with wines, spirits, and beverage pairings will find their skills especially valuable. Effective communication, discretion with sensitive information, and the ability to multitask in a fast-paced environment are critical attributes for success. The role also requires certification in Responsible Beverage Service (RBS) or a willingness to obtain it, along with flexibility to work varied schedules including weekends and holidays.

This Server position offers a rewarding career path within a reputable hospitality organization known for high standards, guest-focused service, and a strong team culture. It is an excellent opportunity for those driven to create exceptional dining experiences while developing professionally within a supportive and dynamic setting.

Job Requirements

  • Minimum of high school diploma or equivalent
  • At least 1 year of food service experience
  • Ability to communicate effectively in English
  • Must be 18 years or older
  • RBS certification or willingness to obtain within the first few months of employment
  • Ability to work flexible schedules including weekends and holidays
  • Basic math skills and proficiency with POS systems

Job Qualifications

  • Minimum 1 year of food service experience hotel or resort experience preferred
  • Basic knowledge of food beverage and service standards
  • Familiarity with wine beer spirits and beverage pairings
  • Strong communication and interpersonal skills with a guest-focused mindset
  • Ability to maintain professionalism and discretion with sensitive information
  • Basic math skills and proficiency with POS systems
  • Strong organizational skills and ability to multitask in a fast-paced environment
  • Ability to read write and communicate effectively in English
  • Must be at least 18 years old
  • RBS certification or ability to obtain upon hire
  • Availability to work flexible schedules including weekends and holidays

Job Duties

  • Greet guests promptly and present menus offering recommendations on food cocktails and wine pairings
  • Explain menu items preparation methods and daily specials
  • Accurately take orders noting dietary restrictions allergies and special requests
  • Enter orders into the POS system and coordinate timing with kitchen staff to ensure proper meal pacing
  • Deliver food and beverages in a timely and professional manner
  • Monitor guest satisfaction and respond promptly to requests or concerns
  • Clear clean and reset tables efficiently

Job Criteria

Experience

Mid Level (3-7 years)


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