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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training and Development
performance bonuses
Job Description
Lowe's Companies, Inc. is a prominent FORTUNE 100 home improvement company that proudly serves millions of customers weekly across the United States and Canada. With fiscal year 2025 sales exceeding $86 billion, Lowe's operates over 1,700 home improvement stores, 530 branches, and 130 distribution centers, supported by a dedicated workforce of approximately 300,000 associates. Headquartered in Mooresville, North Carolina, Lowe's is deeply committed to community welfare through initiatives focused on safe and affordable housing, enhancing community spaces, fostering the next generation of skilled trade professionals, and providing disaster relief support. The company emphasizes an inclusive and diverse work environment, upholding... Show More
Job Requirements
- High school diploma or GED
- two years customer service or retail experience in a fast-paced retail environment or one year of Lowe's store experience
- one year experience as a team lead or leading others in an informal capacity
Job Qualifications
- High school diploma or GED
- customer service or retail experience in a fast-paced environment
- team lead experience or leading others in an informal capacity
- supervisory experience including coaching and evaluating performance
- merchandising experience including reading planograms and setup/teardown of displays
- experience operating power equipment such as lifts and order pickers.
Job Duties
- Team leadership
- schedules merchandising service team and manages resources to drive efficient project execution
- guides merchandising service associates around project priorities, scheduling, and expectations
- delivers onboarding and training, provides on-the-job coaching, and mentors associates
- coaches associates on performance
- creates tailored development plans by analyzing metrics and individual strengths and weaknesses
- handles disciplinary actions and partners with HR
- manages project, travel, display, fixture expenses and weekly payroll
- identifies and resolves project or store-level issues
- summarizes and communicates project updates to store, field leaders, and corporate teams
- identifies opportunities to improve merchandising efficiency and displays
- leads team merchandising live goods
- leads teams of 11-21 people
- collaborates with field project managers on large labor projects
- provides SMART customer service according to Lowe's policies
- assists customers with selecting and carrying merchandise
- responds promptly to customer and employee questions
- communicates product and warranty information
- supports customer-facing teams with tools and resources
- leads daily price change execution and audits
- oversees merchandise stocking, fronting, and packing according to planograms
- confirms accuracy of signage, reorder stickers, and pricing
- ensures compliance with merchandising and safety standards
- collaborates with receiving departments for staging reset products
- leads buyback item processing
- oversees damaged product handling
- detects theft and security risks, communicates to management
- maintains store cleanliness and organization
- ensures safe and secure work environment with daily safety reviews and hazard identification
- adheres to safety requirements relevant to job duties
- operates store equipment as needed
- maintains point-of-sale signage and follows pricing policy.
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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