Job Overview
Employment Type
Full-time
Part-time
Seasonal
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid Time Off
Generous store discounts
Health care plans
401(k)
Disability insurance
Paid parental leave
Career Development
Product training
Job Description
Total Wine & More is a leading retailer in the beverage alcohol industry, specializing in a wide range of wines, spirits, and beers from around the world. Renowned for its extensive product selection, knowledgeable staff, and exceptional customer service, Total Wine & More operates stores across multiple regions, providing customers with an engaging and informative shopping experience. The company is committed to personalizing the customer journey and supporting the communities it serves by fostering a positive, inclusive workplace culture and upholding high standards in compliance and safety.
As a retail establishment focused on delivering an extraordinary discovery and buying experience in the alcoholic beverage sector, Total Wine & More emphasizes innovation in merchandising combined with a strong dedication to customer satisfaction. The company offers diverse employment opportunities, including both part-time and full-time roles, with competitive wages that meet or exceed minimum wage requirements and an attractive benefits package designed to support employee wellbeing.
The role of a Store Team Member, referred to internally as a Merchandiser, is pivotal in enhancing the brand’s reputation by providing excellent customer service and supporting everyday store operations. This position involves maximizing product inventory through processing freight, organizing and distributing merchandise, building visually appealing displays, and placing signage to highlight store promotions and special offers. Additionally, the role supports digital business operations by fulfilling online orders, assisting with curbside and in-store pickups, and potentially delivering products to customers. This cross-functional responsibility requires adaptability and a commitment to safety, compliance, and outstanding service.
Store Team Members participate in comprehensive product training focused on wines, spirits, and beers to enhance their knowledge and ability to engage customers effectively. They are also responsible for maintaining an orderly and clean store environment, adhering to all laws regulating alcohol sales, and ensuring a safe shopping experience for customers and coworkers alike. Flexible scheduling, including availability during evenings and weekends, is essential to meet the demands of the retail environment.
Total Wine & More values its employees as its greatest asset and fosters their development through career advancement opportunities, ongoing product training, and access to a robust set of benefits. The company promotes a work culture centered on respect, diversity, and inclusion, ensuring fair hiring practices and compliance with all legal requirements. The Store Team Member position is ideal for individuals seeking a rewarding role in retail, with opportunities for growth and a comprehensive support system to aid their success and wellbeing.
As a retail establishment focused on delivering an extraordinary discovery and buying experience in the alcoholic beverage sector, Total Wine & More emphasizes innovation in merchandising combined with a strong dedication to customer satisfaction. The company offers diverse employment opportunities, including both part-time and full-time roles, with competitive wages that meet or exceed minimum wage requirements and an attractive benefits package designed to support employee wellbeing.
The role of a Store Team Member, referred to internally as a Merchandiser, is pivotal in enhancing the brand’s reputation by providing excellent customer service and supporting everyday store operations. This position involves maximizing product inventory through processing freight, organizing and distributing merchandise, building visually appealing displays, and placing signage to highlight store promotions and special offers. Additionally, the role supports digital business operations by fulfilling online orders, assisting with curbside and in-store pickups, and potentially delivering products to customers. This cross-functional responsibility requires adaptability and a commitment to safety, compliance, and outstanding service.
Store Team Members participate in comprehensive product training focused on wines, spirits, and beers to enhance their knowledge and ability to engage customers effectively. They are also responsible for maintaining an orderly and clean store environment, adhering to all laws regulating alcohol sales, and ensuring a safe shopping experience for customers and coworkers alike. Flexible scheduling, including availability during evenings and weekends, is essential to meet the demands of the retail environment.
Total Wine & More values its employees as its greatest asset and fosters their development through career advancement opportunities, ongoing product training, and access to a robust set of benefits. The company promotes a work culture centered on respect, diversity, and inclusion, ensuring fair hiring practices and compliance with all legal requirements. The Store Team Member position is ideal for individuals seeking a rewarding role in retail, with opportunities for growth and a comprehensive support system to aid their success and wellbeing.
Job Requirements
- Must be 21 years of age or older
- High school diploma or equivalent preferred
- 1-3 years of experience 1 or more years in retail preferred
- Familiarity with point-of-sale systems and inventory management software
- Ability to work flexible schedule including evenings and weekends
- Ability to walk bend down repeatedly and be on feet for 8-10 hours a day
- Ability to safely lift load and handle cases and pallets
- Ability to climb ladders and lift 50 pounds overhead repeatedly
- May be exposed to outdoor weather conditions throughout the workday
Job Qualifications
- High school diploma or equivalent preferred
- 1-3 years of experience with 1 or more years in a retail setting preferred
- Familiarity with point-of-sale systems and inventory management software
- Ability to work a flexible schedule including evenings and weekends
- Strong customer service and communication skills
- Ability to lift and handle cases and pallets safely
- Ability to climb ladders and perform physically demanding tasks
- Knowledge of alcohol product categories is a plus
Job Duties
- Maximize product inventory including processing freight organizing and distributing inventory pulling and stocking merchandise building displays and end caps placing signage supporting digital business operations by fulfilling orders and assisting with in-store curbside pick-up and delivery services including driving and making deliveries if assigned
- Deliver exceptional service and a personalized experience by greeting customers engaging to build relationships and informing about products and services
- Participate in wine spirits and beer training to build product knowledge
- Maintain knowledge of advertisements promotions and loyalty programs
- Maintain safety and cleanliness standards across the store
- Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment
- Complete cross-functional responsibilities and other duties as assigned
- Load and deliver orders in a safe and professional manner following company policies and procedures and abiding by all traffic and safety laws if delivery is added as an essential job function
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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