Merchandise Manager

Morrisville, NC, USA|Onsite

Job Overview

Employment Type

Hourly

Compensation

Hourly

Range $15.00 - $1.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Benefits

Health Insurance

financial wellness programs

Paid Time Off

Employee Discounts

Career development opportunities

Job Description

Five Below is a dynamic and rapidly growing retail chain known for offering an exciting shopping experience where customers can find the newest and coolest products priced at $5 or below. With over 20,000 associates nationwide, Five Below prides itself on fostering a unique and vibrant culture that emphasizes big ideas, high energy, passion, and a welcoming environment. The company is committed to creating a workplace that inspires both employees and customers, making Five Below a standout leader in the discount retail industry. Their purpose centers around letting go, having fun, and embracing unlimited possibilities, which resonates through every store and team member.

This position is an hourly role starting at $15.00 per hour. The Store Manager position at Five Below is a critical role that requires a high level of responsibility and leadership. The manager oversees store operations, ensures customer satisfaction, and drives business results by effectively managing staff and merchandising. Responsibilities include managing inventory, store opening and closing procedures, and executing corporate merchandising plans. The role involves hands-on work such as operating the cash register, lifting merchandise, and maintaining stock displays. Flexibility in scheduling is required, including availability for day, evening, weekend, and potentially overnight shifts or travel. Five Below emphasizes compliance with company policies, maintaining inventory integrity, and providing ongoing training and leadership to store associates. This role is perfect for someone who thrives in a fast-paced retail environment, enjoys multitasking, and is passionate about delivering aWOW customer experience while contributing to the store's success and the overall mission of Five Below.

Job Requirements

Frequently operate cash register
frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
frequently ascend/descend ladders in order to retrieve and put away stock
frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers
must be able to exchange accurate information in these situations
frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
must be able to remain in a stationary, upright position for 80% of the time

Job Qualifications

High school graduate or equivalent
college experience preferred
minimum 2 years of management experience
excellent verbal and written communication skills
ability to multi-task
creative thinking
ability to maintain composure under pressure

Job Duties

Oversees the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor
manages the setup and maintenance of displays for specific store sections, ensuring signage is accurate and promotions are properly highlighted, following corporate guidelines for resets and seasonal updates
manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation
acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues
helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service
supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance
drives store sales and controls expenses: actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service
executes the market plan by arranging products and signage according to corporate guidelines, ensuring promotional materials are displayed properly and updated regularly
ensures the execution of company Inventory Integrity process