Merchandise Manager

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $19.90 - $1.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance

Job Description

Five Below is a thriving retail company known for offering a wide variety of the latest trends and coolest products, all priced at $5 or less. With over 20,000 passionate associates nationwide, Five Below has built a reputation as a fun and energetic workplace that embraces creativity, big ideas, and teamwork. The company’s culture revolves around its core purpose - to let go and have fun in an amazing shopping experience filled with unlimited possibilities. This approach creates a vibrant environment wherein both customers and employees feel inspired and connected. Known for its unique ability to offer trendy merchandise at unbeatable prices, Five Below has become a go-to retail destination for teens and budget-conscious shoppers seeking the newest gadgets, games, and gifts.

The role at Five Below is integral to maintaining the smooth operation and exciting atmosphere of the store. This position involves managing various essential functions, from overseeing stock management and product display to supervising store opening and closing procedures. The person in this role takes on responsibility for daily store operations, including managing staff, supporting customer service efforts, and ensuring that merchandising and promotional plans are executed flawlessly according to corporate standards. In addition to operational duties, this role includes mentoring and training associates, fostering their growth and enhancing their performance to support store sales objectives. Critical to success in this role is the ability to multitask effectively, maintain composure under pressure, and creatively solve problems while driving sales and controlling expenses. Starting at an hourly rate of $19.90, this hourly position offers a dynamic workplace with a strong emphasis on culture, teamwork, and delivering exceptional customer experiences.

Five Below is also deeply committed to equal employment opportunities and actively supports diversity and inclusion in the workplace. They provide accommodations for individuals with disabilities and maintain a zero-tolerance stance towards discrimination. This ensures a welcoming and supportive work environment for all employees. Interested candidates can expect to join a company that not only values their contributions but also offers pathways for growth and development. Working at Five Below means becoming part of a culture that values vibrant energy and the ability to create a workplace that is truly a WOWplace. For those who thrive in fast-paced retail environments and love interacting with customers and teams, this role offers a fulfilling career opportunity.

Job Requirements

  • Frequently operate cash register
  • frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
  • frequently ascend/descend ladders in order to retrieve and put away stock
  • frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
  • frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers
  • frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
  • ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
  • must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
  • must be able to remain in a stationary, upright position for 80% of the time

Job Qualifications

  • High school graduate or equivalent
  • college experience preferred
  • minimum 2 years of management experience
  • excellent verbal and written communication skills
  • ability to multi-task
  • creative thinking
  • ability to maintain composure under pressure

Job Duties

  • Oversees the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor
  • manages the setup and maintenance of displays for specific store sections, ensuring signage is accurate and promotions are properly highlighted, following corporate guidelines for resets and seasonal updates
  • manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation
  • acts as manager on duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues
  • helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service
  • supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance
  • drives store sales and controls expenses: actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service
  • executes the market plan by arranging products and signage according to corporate guidelines, ensuring promotional materials are displayed properly and updated regularly
  • ensures the execution of company inventory integrity process

Job Criteria

Experience

Mid Level (3-7 years)


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