Merchandise Host 15 years old $12/hour 16 and up $13/hour

Louisville, KY, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $12.00 - $13.00

Benefits

flexible scheduling

Employee Discounts

Training and development opportunities

supportive work environment

Equal opportunity employer

Job Description

Kentucky Kingdom is a premier amusement park known for providing thrilling rides, engaging entertainment, and excellent guest experiences to visitors of all ages. As a key destination for family fun and adventure, Kentucky Kingdom prides itself on a commitment to safety, quality service, and an enjoyable atmosphere for both guests and employees. The company values a positive work environment and offers a dynamic, fast-paced setting where team members have opportunities to grow and develop skills within the hospitality and entertainment industries.Show More

This role, based on the position of a Merchandise Host at Kentucky Kingdom, plays an essential part in ensuring guests enjoy a seamless shopping experience during their visit. The Merchandise Host is responsible for engaging with guests, operating point-of-sale systems, maintaining inventory, and supporting overall store operations in the merchandise shops located throughout the park. This position is key to maintaining high standards of service, cleanliness, stock presentation, and adherence to company policies regarding safety and inventory control.

The Merchandise Host needs to be knowledgeable about all products and services available to guests and demonstrate proficient merchandise selling skills to help meet daily and periodic sales goals. Additionally, the Host assists in training new employees, ensuring they understand operational procedures and company expectations. This role requires an individual who can work both independently and collaboratively, maintain attention to detail, and represent the park professionally at all times. Flexibility in scheduling is essential, as working weekends, holidays, and outdoor locations is part of the job.

Kentucky Kingdom emphasizes the importance of policy compliance, guest safety, and a positive work environment aligned with the company’s vision and core values. The Merchandise Host must follow all operational policies, maintain equipment, and contribute to loss prevention efforts. The role offers a rewarding opportunity to be part of a team dedicated to creating memorable guest experiences while developing valuable skills in retail operations, customer service, and teamwork. Although the employment type and specific salary are not explicitly stated, this is typically a part-time or seasonal role with compensation aligned to the industry standards for amusement park retail positions.

Overall, this position is ideal for individuals with a positive attitude, strong communication skills, and a dedication to delivering excellent guest service, all within a fun and supportive environment. Kentucky Kingdom supports its employees through training and a focus on safety and operational excellence, providing a solid foundation for career growth in hospitality and customer service sectors.Show Less

Job Requirements

Positive attitude and dedication to work
Ability to communicate with guests and coworkers in a professional and courteous manner in person as well as via radio and telephone
Computer literate and ability to learn the Pronto POS System
Neat, clean, and professional appearance and ability to follow uniform and grooming guidelines
Ability to accurately add, subtract, multiply and divide
Ability to understand and apply pricing information, promotions, and season pass discounts
Ability to prioritize and complete assignments in a timely manner
Ability to maintain a high standard of safety, guest service, and cleanliness
Ability to maintain sensitivity to the needs of guests and take action to meet their needs within company guidelines
Ability to adapt and adjust to changes as needed
Ability to consistently meet park and HFE standards
Ability to comprehend instructions and retain information
Ability to follow visual merchandising techniques by following best stocking practices
Ability to consistently report for all scheduled shifts on time
Ability to work in all locations, including outdoor locations
Ability to cooperate with fellow Hosts and accept frequent changes in work schedule and job assignments in order to facilitate the greatest effectiveness and efficiency in the work area to maximize sales
Flexible availability, including ability to work weekends and holidays up to 40 hours per week
Participation in all required training sessions
Knowledge and acceptance of departmental policies
Candidates who are at least 18 years old must complete a pre-employment background check

Job Qualifications

Positive attitude and dedication to work
Ability to communicate with guests and coworkers in a professional and courteous manner in person as well as via radio and telephone
Computer literate and ability to learn the Pronto POS System
Neat, clean, and professional appearance and ability to follow uniform and grooming guidelines
Ability to accurately add, subtract, multiply and divide
Ability to understand and apply pricing information, promotions, and season pass discounts
Ability to prioritize and complete assignments in a timely manner
Ability to maintain a high standard of safety, guest service, and cleanliness
Ability to maintain sensitivity to the needs of guests and take action to meet their needs within company guidelines
Ability to adapt and adjust to changes as needed
Ability to consistently meet park and HFE standards
Ability to comprehend instructions and retain information
Ability to follow visual merchandising techniques by following best stocking practices
Ability to consistently report for all scheduled shifts on time
Ability to work in all locations, including outdoor locations
Ability to cooperate with fellow Hosts and accept frequent changes in work schedule and job assignments in order to facilitate the greatest effectiveness and efficiency in the work area to maximize sales
Flexible availability, including ability to work weekends and holidays up to 40 hours per week
Participation in all required training sessions
Knowledge and acceptance of departmental policies
Candidates who are at least 18 years old must complete a pre-employment background check

Job Duties

Must have proficient knowledge of all products/services available for sale to our guests
Must be able to perform to standard merchandise selling skills and guest interactions
Assists in the training new hires, as needed
Operating cash register/POS system in an efficient manner and follow all policy and procedures as outlined by Kentucky Kingdom and Sales Audit
Host must ensure all available inventory is stocked on the selling shelves and fully stocked nightly at close and prior to opening
Host must also follow all policy and procedures relating to inventory control
Report product shortage to department leadership, as needed
Assisting in the maintenance and daily operation of the shop by ensuring location cleanliness and display preparation functions are up to departmental standards
Maintain a high degree of attention to detail and concentration to sustain an ordinary routine without constant supervision
Represent Kentucky Kingdom in a friendly and professional manner to guests, vendors, suppliers and fellow hosts
Supports all teammates with words, behavior and actions that are in alignment to attain locations budgeted profit and maintain a positive work environment
Follows all Merchandise Operational Policies and Procedures effectively and adheres to all Merchandise Safety Guidelines
Reports on any safety issue to their supervisor immediately
Supports and exhibits behaviors that are in alignment with our Company Vision, Mission, and Core Values
Protect the privacy and security of our guests and coworkers, including PCI compliance
Work a flexible schedule as required for maintaining an efficient operation and maximizing sales
Present a neat, clean, professional appearance - follows uniform guidelines
Maintain all equipment in proper working condition
Report any issues to leadership, as needed
Must be committed to achieving daily sales goals and goals by period
Follow guidelines and expectations listed on the Training Verification Form
Follow guidelines and expectations listed on the Host Handbook
Greet guests entering, exiting, and shopping in work location
Assist in loss prevention techniques by following a culture of awareness and responsibility
Management reserves the right to change and/or add to these duties

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: