
Job Overview
Compensation
Hourly
Range $12.00 - $12.50
Benefits
associate discount
EAP
smoking cessation
bereavement
401(k) Associate contributions
child care discounts
cell phone discounts
Pet insurance
legal insurance
credit union
Referral bonuses
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
HSA
health care FSA
Life insurance
short/long term disability
Paid parental leave
Paid holidays
Paid vacation
Paid sick leave
Auto insurance discounts
Home insurance discounts
scholarship program
Adoption assistance
Job Description
TJX Companies is a leading global off-price retailer with a diverse portfolio that includes well-known brands such as HomeGoods, TJ Maxx, Marshalls, Homesense, Sierra, Winners, and TK Maxx. As a Fortune 100 company, TJX is committed to providing an inclusive and dynamic work environment where employees are encouraged to grow their careers, learn new skills, and make meaningful contributions. With operations spanning across four global Home Offices, Distribution Centers, and Retail Stores, TJX offers a vibrant workplace culture that values diversity, collaboration, and continuous development. Employees are supported with opportunities to thrive in their roles while embodying the company’s customer-first philosophy and operational excellence.
This job opportunity at HomeGoods, one of TJX Companies’ prominent retail brands, invites individuals to become part of a team dedicated to delivering exceptional customer experiences. Located at HomeGoods Store 0587 in Cary, NC, this role offers a starting pay range of $12.00 to $12.50 per hour, with actual compensation dependent on skills, qualifications, and experience. As a HomeGoods team member, you will be responsible for engaging customers in a friendly and professional manner, ensuring that their shopping experience is memorable and satisfying. This position involves maintaining store standards, adhering to operational policies, and contributing to a positive, organized shopping environment. The role may require cross-training to support various areas within the store, emphasizing flexibility and teamwork.
The primary focus of the HomeGoods position is to uphold TJX’s customer experience principles by actively engaging with shoppers, promoting credit and loyalty programs, and assisting with merchandise processing and display. You will be expected to model integrity, honesty, and respect, fostering a positive store culture that reflects the company’s values. In addition to customer service, responsibilities include accurately handling transactions, maintaining store cleanliness, participating in loss prevention activities, and ensuring compliance with labor laws and safety regulations. Opportunities to contribute extend beyond routine tasks as team members participate in store recovery efforts and support shrink reduction initiatives.
Beyond job duties, TJX emphasizes employee growth, providing a supportive environment where feedback is exchanged constructively and professional development is prioritized. HomeGoods team members benefit from a comprehensive range of benefits and perks designed to support their well-being and work-life balance. These benefits include associate discounts, employee assistance programs, retirement savings plans, health care options, paid leave, insurance coverage, and more. TJX is dedicated to fostering an equitable workplace and offers reasonable accommodations for qualified individuals with disabilities, aligning with federal, state, and local laws.
Joining HomeGoods at TJX Companies means becoming part of a globally recognized retail leader that values diversity, inclusion, and the personal and professional growth of its workforce. It is an excellent opportunity to start or continue a rewarding career in retail with a company that supports its employees through robust benefits and a collaborative culture, ultimately enabling you to make a meaningful impact every day.
This job opportunity at HomeGoods, one of TJX Companies’ prominent retail brands, invites individuals to become part of a team dedicated to delivering exceptional customer experiences. Located at HomeGoods Store 0587 in Cary, NC, this role offers a starting pay range of $12.00 to $12.50 per hour, with actual compensation dependent on skills, qualifications, and experience. As a HomeGoods team member, you will be responsible for engaging customers in a friendly and professional manner, ensuring that their shopping experience is memorable and satisfying. This position involves maintaining store standards, adhering to operational policies, and contributing to a positive, organized shopping environment. The role may require cross-training to support various areas within the store, emphasizing flexibility and teamwork.
The primary focus of the HomeGoods position is to uphold TJX’s customer experience principles by actively engaging with shoppers, promoting credit and loyalty programs, and assisting with merchandise processing and display. You will be expected to model integrity, honesty, and respect, fostering a positive store culture that reflects the company’s values. In addition to customer service, responsibilities include accurately handling transactions, maintaining store cleanliness, participating in loss prevention activities, and ensuring compliance with labor laws and safety regulations. Opportunities to contribute extend beyond routine tasks as team members participate in store recovery efforts and support shrink reduction initiatives.
Beyond job duties, TJX emphasizes employee growth, providing a supportive environment where feedback is exchanged constructively and professional development is prioritized. HomeGoods team members benefit from a comprehensive range of benefits and perks designed to support their well-being and work-life balance. These benefits include associate discounts, employee assistance programs, retirement savings plans, health care options, paid leave, insurance coverage, and more. TJX is dedicated to fostering an equitable workplace and offers reasonable accommodations for qualified individuals with disabilities, aligning with federal, state, and local laws.
Joining HomeGoods at TJX Companies means becoming part of a globally recognized retail leader that values diversity, inclusion, and the personal and professional growth of its workforce. It is an excellent opportunity to start or continue a rewarding career in retail with a company that supports its employees through robust benefits and a collaborative culture, ultimately enabling you to make a meaningful impact every day.
Job Requirements
- High school diploma or equivalent
- previous retail or customer service experience preferred
- ability to stand and walk for extended periods
- able to lift heavy objects with or without reasonable accommodation
- flexible availability including weekends and holidays
- strong interpersonal and communication skills
- detail-oriented and able to multitask
- reliable and punctual
- ability to work collaboratively in a team environment
Job Qualifications
- Possesses excellent customer service skills
- able to work a flexible schedule to support business needs
- possesses strong communication and organizational skills with attention to detail
- capable of multi-tasking
- able to respond appropriately to changes in direction or unexpected situations
- capable of lifting heavy objects with or without reasonable accommodation
- works effectively with peers and supervisors
- retail customer experience preferred
Job Duties
- Role models established customer experience practices with internal and external customers
- supports and embodies a positive store culture through honesty, integrity, and respect
- accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
- promotes credit and loyalty programs
- maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
- accurately processes and prepares merchandise for the sales floor following company procedures and standards
- initiates and participates in store recovery as needed throughout the day
- maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
- provides and accepts recognition and constructive feedback
- adheres to all labor laws, policies, and procedures
- supports and participates in store shrink reduction goals and programs
- participates in safety awareness and maintains a safe environment
- other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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