Merchandise Associate

Homesense is part of TJX Companies, a Fortune 100 corporation and the world's leading off-price retailer, renowned for offering high-quality, brand-name home goods at exceptional prices. TJX has a dynamic global presence with its diverse brands including TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx. The company fosters a culture of diversity, collaboration, and personal growth, encouraging every employee to thrive in an environment that values integrity and development. With operations spanning from global home offices to distribution centers and retail stores, TJX is committed to delivering outstanding value and customer satisfaction through its unique off-price retail model.

At Homesense, located in Wilmington, NC, we are seeking enthusiastic individuals to join our retail team. This employment opportunity is hourly based, with a starting pay range between $12.75 and $13.25 per hour, determined by skills, qualifications, and experience. The role is centered on creating a highly satisfying customer experience by engaging with every customer, embodying the principles of excellent customer service, and ensuring the store remains well-organized and clean. Working at Homesense involves adherence to company standards for merchandise, operations, and loss prevention. Team members may be cross-trained to support various areas of the store, enriching their skill set and contributing flexibly to the business needs.

The ideal candidate will be someone who thrives in a fast-paced retail environment, understands the importance of customer engagement, and maintains a positive and respectful attitude in the workplace. Responsibilities extend beyond customer service to include transaction handling, promotion of credit and loyalty programs, merchandise presentation, and assisting in store maintenance activities like recovery and cleanliness. The role also entails active participation in safety initiatives and store shrink reduction programs to protect company assets and provide a secure environment for staff and customers.

In addition to competitive pay, Homesense offers a comprehensive benefits package that includes associate discounts, employee assistance programs, smoking cessation support, bereavement leave, and retirement savings contributions. For those meeting the service requirements, additional benefits like medical, dental, and vision insurance, paid parental leave, holidays, vacation, and disability coverage are available. This position represents an excellent opportunity to grow your career with a reputable, supportive, and inclusive company that values each employee's contribution and well-being.