TJX Companies logo

merchandise associate 5am start time

Job Overview

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Compensation

Hourly
Range $13.50 - $14.00
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Benefits

associate discount
Employee assistance program
Smoking cessation programs
Bereavement leave
401(k) Associate contributions
child care discounts
cell phone discounts
Pet insurance
legal insurance
Credit union membership
Referral bonuses
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
health care flexible spending account
Life insurance
short-term disability
long-term disability
Paid parental leave
Paid holidays
Paid vacation
Paid sick leave
Auto insurance discounts
Home insurance discounts
scholarship program
Adoption assistance

Job Description

TJX Companies, the parent company of TJ Maxx, Marshalls, HomeGoods, Homesense, Sierra, Winners, and TK Maxx, is a global leader in off-price retail. As a Fortune 100 company, TJX offers diverse opportunities across its four global Home Offices, Distribution Centers, and Retail Stores. The company prides itself on fostering a collaborative, inclusive, and dynamic workplace culture that embraces diversity and prioritizes employee development. With a rich history of delivering value and quality to its customers, TJX provides a thriving environment for its employees to grow their careers and make a tangible impact.

At the TJ Maxx Store in Virginia Beach, VA, the role available offers entry into the retail sector with a focus on customer satisfaction, store maintenance, and merchandising standards. This position is ideal for individuals passionate about customer service and retail operations, with an emphasis on teamwork and flexibility. The role demands delivering an exceptional customer experience by engaging positively with shoppers while upholding the store’s appearance and operational standards. Employees may be cross-trained across various departments to better support store needs. The hourly wage ranges from $13.50 to $14.00, depending on skills and experience, providing a competitive starting salary with potential for growth.

Responsibilities include embodying customer service principles by warmly interacting with customers, accurately processing purchases and returns, and promoting the store's loyalty and credit programs. The role also involves maintaining merchandise display and store cleanliness according to company procedures, participating in store recovery tasks, and supporting loss prevention and safety programs. Team members support a positive work culture built on integrity, respect, and constructive feedback. Emphasis is placed on adherence to labor laws and policies while maintaining flexibility to respond to changing business needs. Prior retail experience is preferred but not required, making this an excellent opportunity for those looking to start or advance their careers in retail. Benefits include an associate discount, health and wellness programs, various insurance options, retirement plans, paid time off, and unique offerings such as pet and legal insurance and child care discounts. TJX is committed to providing reasonable accommodations and promoting equal opportunity employment in accordance with federal, state, and local laws.

Job Requirements

  • High school diploma or equivalent
  • possesses excellent customer service skills
  • able to work a flexible schedule to support business needs
  • possesses strong communication and organizational skills with attention to detail
  • capable of multi-tasking
  • able to respond appropriately to changes in direction or unexpected situations
  • capable of lifting heavy objects with or without reasonable accommodation
  • works effectively with peers and supervisors
  • retail customer experience preferred

Job Qualifications

  • Possesses excellent customer service skills
  • able to work a flexible schedule to support business needs
  • possesses strong communication and organizational skills with attention to detail
  • capable of multi-tasking
  • able to respond appropriately to changes in direction or unexpected situations
  • capable of lifting heavy objects with or without reasonable accommodation
  • works effectively with peers and supervisors
  • retail customer experience preferred

Job Duties

  • Role models established customer experience practices with internal and external customers
  • supports and embodies a positive store culture through honesty, integrity, and respect
  • accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
  • promotes credit and loyalty programs
  • maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
  • accurately processes and prepares merchandise for the sales floor following company procedures and standards
  • initiates and participates in store recovery as needed throughout the day
  • maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
  • provides and accepts recognition and constructive feedback
  • adheres to all labor laws, policies, and procedures
  • supports and participates in store shrink reduction goals and programs
  • participates in safety awareness and maintains a safe environment
  • other duties as assigned

Job Criteria

Experience

No experience required


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