Sierra logo

Merchandise Associate

Job Overview

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Compensation

Hourly
Range $13.25 - $13.75
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Benefits

associate discount
EAP
smoking cessation
bereavement
401(k) Associate contributions
child care discounts
cell phone discounts
Pet insurance
legal insurance
credit union
Referral bonuses
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
HSA
health care FSA
Life insurance
short term disability
long term disability
Paid parental leave
Paid holidays
Paid vacation
Paid sick leave
Auto insurance discounts
Home insurance discounts
scholarship program
Adoption assistance

Job Description

TJX Companies is a leading off-price retailer and a Fortune 100 company that operates a diverse portfolio of retail brands including TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx. With a presence across four global Home Offices, numerous Distribution Centers, and thousands of Retail Stores, TJX offers a dynamic workplace that fosters growth, exploration, and achievement. The company is deeply committed to creating an inclusive environment that celebrates diversity and encourages collaboration among its employees. This culture prioritizes continuous development, allowing associates to enhance their skills, thrive in their careers, and make meaningful impacts within their roles.

The Sierra store, part of the TJX family, is currently seeking enthusiastic individuals to join their team. This role focuses on delivering an exceptional customer experience by engaging with customers and embodying TJX's customer service philosophy. Employees working in this position can expect to be involved in a variety of store functions, ensuring the store environment remains clean, organized, and inviting. The position requires adherence to operational and merchandise standards, along with strict compliance to loss prevention efforts to ensure the store operates smoothly and profitably.

The role offers a flexible schedule to meet business needs and promises a competitive starting pay range from $13.25 to $13.75 per hour, commensurate with skills and experience. Benefits for employees are comprehensive, supporting many aspects of life both in and out of the workplace. This includes a generous associate discount, health benefits for eligible associates, employee assistance programs, and opportunities for professional growth and advancement within the TJX Companies network.

Employees in this role are expected to support a positive store culture based on honesty, integrity, and respect. They take part in merchandising activities, maintain sales floors, and contribute to safety and shrink reduction goals. The role is also suited for those who enjoy a fast-paced retail environment that values teamwork, communication, and organizational excellence. This job is ideal for individuals looking to gain or continue retail customer experience, enhance their skills in various store areas, and advance within a leading retailer committed to employee satisfaction and development. TJX Companies embraces diversity and actively provides reasonable accommodations to qualified individuals with disabilities, ensuring an equitable workplace for all.

Job Requirements

  • High school diploma or equivalent
  • Prior customer service experience preferred
  • Ability to stand for extended periods
  • Basic math skills for handling transactions
  • Flexibility to work various shifts including weekends and holidays
  • Strong interpersonal skills
  • Ability to follow company policies and procedures
  • Ability to lift up to 50 pounds with or without accommodation

Job Qualifications

  • Possesses excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Possesses strong communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Works effectively with peers and supervisors
  • Retail customer experience preferred

Job Duties

  • Role models established customer experience practices with internal and external customers
  • Supports and embodies a positive store culture through honesty, integrity, and respect
  • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
  • Promotes credit and loyalty programs
  • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
  • Accurately processes and prepares merchandise for the sales floor following company procedures and standards
  • Initiates and participates in store recovery as needed throughout the day
  • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
  • Provides and accepts recognition and constructive feedback
  • Adheres to all labor laws, policies, and procedures
  • Supports and participates in store shrink reduction goals and programs
  • Participates in safety awareness and maintains a safe environment
  • Other duties as assigned

Job Criteria

Experience

No experience required


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