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Merchandise Associate

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $13.00 - $13.50
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Work Schedule

Standard Hours
Flexible
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Benefits

associate discount
EAP
smoking cessation
bereavement
401(k) Associate contributions
child care discounts
cell phone discounts
Pet insurance
legal insurance
credit union
Referral bonuses
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
HSA
health care FSA
Life insurance
short term disability
long term disability
Paid parental leave
Paid holidays
Paid vacation
Paid sick leave
Auto insurance discounts
Home insurance discounts
scholarship program
Adoption assistance

Job Description

TJX Companies is a leading global off-price retailer recognized for its family of brands including TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx. As a Fortune 100 company, TJX is dedicated to creating a vibrant, inclusive workplace culture that values diversity, fosters collaboration, and supports continuous personal and professional development. TJX operates across four global Home Offices, numerous Distribution Centers, and a widespread network of retail stores. Employees at TJX benefit from a dynamic environment filled with opportunities to learn, grow, and make a significant impact within the retail sector. The company’s commitment to a positive employee experience is evident through its open-door policy, supportive atmosphere, and comprehensive benefits package. At TJX, each day offers new chances for growth and achievement within a company that values integrity, respect, and excellence in customer service.

The HomeGoods Store located at 3645 Washtenaw Ave in Ann Arbor, MI, is currently offering a rewarding opportunity for individuals to grow their careers within the retail industry. This role, with a starting pay range of $13.00 to $13.50 per hour depending on qualifications and experience, is focused on delivering a highly satisfying customer experience. The position is designed for team members who are enthusiastic about engaging with customers, contributing to a positive store culture, and maintaining operational standards. Responsibilities include accurately processing transactions, promoting credit and loyalty programs, adhering to merchandising and loss prevention policies, and supporting store recovery efforts throughout the day. The role requires flexibility and the ability to work across various store areas to meet business needs. Candidates will be role models in customer experience, embodying honesty and respect while actively participating in safety awareness and shrink reduction programs. This position is ideal for individuals who enjoy multitasking, are organized, communicate effectively, and are committed to providing excellent retail customer service in a fast-paced environment. Additionally, employees benefit from a competitive salary and comprehensive benefits such as associate discounts, health insurance options, paid leave, and retirement plans, making this an attractive opportunity for those looking to build a rewarding career with a reputable and supportive employer.

Job Requirements

  • Be able to work a flexible schedule to support business needs
  • capable of lifting heavy objects with or without reasonable accommodation

Job Qualifications

  • Possess excellent customer service skills
  • have strong communication and organizational skills with attention to detail
  • be capable of multitasking
  • respond appropriately to changes in direction or unexpected situations
  • work effectively with peers and supervisors
  • have retail customer experience preferred

Job Duties

  • Role model established customer experience practices with internal and external customers
  • support and embody a positive store culture through honesty, integrity, and respect
  • accurately ring customer purchases and returns and count change back according to established procedures
  • promote credit and loyalty programs
  • maintain and uphold merchandising philosophy and follow merchandising procedures and standards
  • accurately process and prepare merchandise for the sales floor following company procedures and standards
  • initiate and participate in store recovery throughout the day
  • maintain cleanliness and organizational standards for the sales floor and assist in store-wide cleanliness
  • provide and accept recognition and constructive feedback
  • adhere to all labor laws, policies, and procedures
  • support and participate in store shrink reduction goals and programs
  • participate in safety awareness and maintain a safe environment
  • perform other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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