Mental Health Receptionist

Lorenz Clinic is a specialized outpatient mental health care provider committed to delivering relational, systemic, and developmentally informed mental health services. The clinic operates with a mission to create a welcoming and supportive environment where clients and their families feel valued and understood from the moment they enter the facility. Lorenz Clinic emphasizes the importance of relational care through structured therapeutic practices and administrative excellence, distinguishing itself as a trusted mental health resource in the community. The clinic’s approach integrates compassion with professionalism, aiming to reduce stigma around mental health by fostering empathetic interactions and creating a safe, orderly space for healing and growth.

The position of Mental Health Receptionist at Lorenz Clinic is a vital part-time role that serves as the front line of the clinic’s operations. This role requires a candidate who values steady and meaningful work, thrives in providing calm and consistent support, and enjoys contributing to the overall patient experience without needing to overextend. The Mental Health Receptionist’s responsibilities go beyond administrative tasks; they directly impact the clinic’s atmosphere and operational efficiency. The role involves managing front desk activities, assisting with scheduling through electronic health records, handling billing support, and maintaining a welcoming physical environment that reflects the clinic’s commitment to client dignity and social justice. This hourly position, designed for approximately 20 hours per week, offers a consistent weekday schedule without weekend or holiday shifts, making it ideal for individuals seeking part-time work with meaningful impact in behavioral health.

The Mental Health Receptionist at Lorenz Clinic acts as the primary point of contact for patients, their families, and clinical staff. The role’s relational nature means that the receptionist must demonstrate strong interpersonal boundaries, emotional maturity, and excellent communication skills to respond effectively to individuals who may be in distress. Key responsibilities include preparing and organizing patient paperwork, managing office supplies, coordinating patient appointments, answering phone calls, handling confidential information with discretion, and supporting clinic staff with onboarding and site logistics. In addition, the receptionist helps maintain compliance with health plan requirements, processes payments, scores outcome measures according to Department of Health standards, and fosters collaboration among team members to ensure smooth clinic operations.

This position not only demands administrative competence but also a dedication to the clinic’s core values including social justice, client dignity, and confidentiality aligned with HIPAA standards. The receptionist’s role is essential in setting a positive tone for the entire clinical team and providing comforting support in a fast-paced healthcare environment. Lorenz Clinic values candidates who are reliable, self-directed, and committed to continuous learning, making this an opportunity for those wanting to build their careers in behavioral health or healthcare administration while contributing to a mission-driven organization.