Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.00
Benefits
competitive hourly wage
Flexible part-time schedule
opportunity to work in a specialized Memory Care environment
Professional development opportunities
Supportive team atmosphere
Job Description
This position is offered by an established Memory Care neighborhood, a specialized area within a senior living community dedicated to providing compassionate and tailored care for residents with memory impairments such as Alzheimer's disease and other forms of dementia. The Memory Care neighborhood focuses on creating a safe, supportive, and engaging environment to enhance the quality of life for its residents while respecting their dignity and promoting independence as much as possible. The community prides itself on a person-centered approach, emphasizing professional and empathetic staff who understand the unique challenges faced by residents and their families. Show More
The role available is part-time and requires availability to work weekends and holidays, reflecting the continuous care and attention necessary in this specialized care setting. With a competitive wage ranging from $15.00 to $18.00 per hour, this position offers opportunities for individuals seeking flexible employment while contributing meaningfully to the lives of seniors in a care-focused community.
The position involves a combination of administrative and direct resident interaction duties. Key responsibilities include managing multi-line telephone systems to efficiently route calls, professionally greeting visitors and assisting residents by addressing their questions and needs while maintaining confidentiality and privacy. Given the sensitive nature of the Memory Care environment, the role demands a calm demeanor, excellent communication skills, and a proactive approach to problem-solving. The individual will also be responsible for monitoring emergency notification systems, responding swiftly to any situations requiring immediate assistance, and coordinating the response to emergencies, which is critical to resident safety.
In addition, the role includes welcoming guests, managing visitor logs, distributing mail and packages to residents and staff, and providing secretarial support to the administrative team as needed. Marketing support through scheduling appointments and offering tours to prospective residents or family members may also be required. This multifaceted position is essential in promoting a warm, organized, and efficient environment that supports both residents and the care team.
This job is ideal for candidates with a high school diploma or GED, who have a keen attention to detail, strong organizational skills, and excellent communication abilities. While no prior experience is strictly necessary, preference is given to those with at least one year of customer service or administrative experience, especially in a healthcare or senior care setting. The role offers a great opportunity to gain valuable experience in a healthcare-related field and positively impact the lives of seniors living with memory-related challenges. As part of the community, the individual will contribute to upholding policies and procedures designed to ensure safety, privacy, and quality standards are consistently met. This position embodies the spirit of service, compassion, and professionalism essential to enriching the lives of Memory Care residents.Show Less
The position involves a combination of administrative and direct resident interaction duties. Key responsibilities include managing multi-line telephone systems to efficiently route calls, professionally greeting visitors and assisting residents by addressing their questions and needs while maintaining confidentiality and privacy. Given the sensitive nature of the Memory Care environment, the role demands a calm demeanor, excellent communication skills, and a proactive approach to problem-solving. The individual will also be responsible for monitoring emergency notification systems, responding swiftly to any situations requiring immediate assistance, and coordinating the response to emergencies, which is critical to resident safety.
In addition, the role includes welcoming guests, managing visitor logs, distributing mail and packages to residents and staff, and providing secretarial support to the administrative team as needed. Marketing support through scheduling appointments and offering tours to prospective residents or family members may also be required. This multifaceted position is essential in promoting a warm, organized, and efficient environment that supports both residents and the care team.
This job is ideal for candidates with a high school diploma or GED, who have a keen attention to detail, strong organizational skills, and excellent communication abilities. While no prior experience is strictly necessary, preference is given to those with at least one year of customer service or administrative experience, especially in a healthcare or senior care setting. The role offers a great opportunity to gain valuable experience in a healthcare-related field and positively impact the lives of seniors living with memory-related challenges. As part of the community, the individual will contribute to upholding policies and procedures designed to ensure safety, privacy, and quality standards are consistently met. This position embodies the spirit of service, compassion, and professionalism essential to enriching the lives of Memory Care residents.Show Less
Job Requirements
- High school diploma or GED
- no licenses or certifications required
- none required but one or more years of customer service or administrative clerical experience preferred
- keen attention to detail
- excellent organizational and communication skills
Job Qualifications
- High school diploma or GED
- excellent organizational and communication skills
- keen attention to detail
- one or more years of customer service or administrative experience preferred
- ability to maintain confidentiality
- strong interpersonal skills
- ability to work weekends and holidays
Job Duties
- Answer multi-line telephone and transfer calls and messages to appropriate personnel
- monitor the emergency notification system, respond immediately, and direct help to the scene of the emergency
- assist residents, guests, and visitors with questions or concerns
- direct marketing appointments and walk-ins and provide a tour if necessary
- distribute mail and packages to residents and associates
- provide secretarial assistance to administration as needed
- monitor and prepare visitor sign-in and sign-out logs
- perform other duties as assigned
- comply with all policies and procedures and any updates
Job Location
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