
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Complimentary Club membership
Guest privileges
Discounts on training
discounts on spa services
Discounts on programs
Discounts on apparel
Employee Referral Bonus
In-house certification
Continuing Education
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k)
Paid Time Off
Job Description
OneLife Fitness is a dynamic and forward-thinking fitness club dedicated to delivering the Ultimate Fitness Experience to its members. As a well-established health and wellness facility, OneLife Fitness offers a comprehensive range of services including state-of-the-art workout equipment, group exercise classes, personal training, spa services, and wellness programs. The club prides itself on creating a welcoming and motivating environment for members to achieve their fitness goals while fostering a strong sense of community and support among staff and clients. Known for its energetic and member-focused approach, OneLife Fitness continually invests in employee development and innovative club operations to maintain its position as a leader in the fitness industry.
Join the energetic club team at OneLife Fitness as a Membership Manager and play a pivotal role in leading the member experience. This full-time position is designed for a motivated professional who excels in building relationships and driving membership growth. As a Membership Manager, you will be responsible for ensuring members remain happy, engaged, and motivated throughout their fitness journey. Your primary focus will be on recruiting, converting, and retaining members by providing personalized tours, delivering tailored onboarding experiences, and maintaining a high standard of service across the club.
This role also involves managing key aspects of day-to-day club operations, contributing to the overall atmosphere and smooth running of the facility. You will be instrumental in generating local leads, supporting marketing efforts, and utilizing CRM systems to track member interactions and referrals. Leadership and a hands-on approach are essential as you guide the team from the front, helping to uphold safety and club appearance standards.
OneLife Fitness is committed to fostering a work environment where team members have ample opportunities for growth and professional development. In this role, you will have the chance to grow into leadership positions within the expanding club network. The Membership Manager role offers a blend of sales, customer service, and operational responsibilities, making it a highly engaging and rewarding position for individuals passionate about fitness and member success. Join OneLife Fitness and make a positive impact by ensuring every member enjoys an exceptional fitness experience.
Join the energetic club team at OneLife Fitness as a Membership Manager and play a pivotal role in leading the member experience. This full-time position is designed for a motivated professional who excels in building relationships and driving membership growth. As a Membership Manager, you will be responsible for ensuring members remain happy, engaged, and motivated throughout their fitness journey. Your primary focus will be on recruiting, converting, and retaining members by providing personalized tours, delivering tailored onboarding experiences, and maintaining a high standard of service across the club.
This role also involves managing key aspects of day-to-day club operations, contributing to the overall atmosphere and smooth running of the facility. You will be instrumental in generating local leads, supporting marketing efforts, and utilizing CRM systems to track member interactions and referrals. Leadership and a hands-on approach are essential as you guide the team from the front, helping to uphold safety and club appearance standards.
OneLife Fitness is committed to fostering a work environment where team members have ample opportunities for growth and professional development. In this role, you will have the chance to grow into leadership positions within the expanding club network. The Membership Manager role offers a blend of sales, customer service, and operational responsibilities, making it a highly engaging and rewarding position for individuals passionate about fitness and member success. Join OneLife Fitness and make a positive impact by ensuring every member enjoys an exceptional fitness experience.
Job Requirements
- High school diploma or GED
- CPR/AED certification or willingness to obtain within 30 days
- 2+ years sales experience preferred
- Strong communication, sales, and people-management skills
- Organized, punctual, and customer-focused with a friendly, professional presence
- Comfortable with basic computer systems including MS Office and CRM or sales tracking software
- Willingness to work flexible hours including weekends and evenings
Job Qualifications
- High school diploma or GED
- CPR/AED certification or willingness to obtain within 30 days
- 2+ years sales experience preferred
- Strong communication, sales, and people-management skills
- Organized, punctual, and customer-focused with a friendly, professional presence
- Comfortable with basic computer systems including MS Office and CRM or sales tracking software
- Willingness to work flexible hours including weekends and evenings
Job Duties
- Build strong relationships with members, guide members through tailored onboarding, and proactively follow up to ensure progress and engagement
- Recruit, convert, and retain members to meet monthly membership goals
- Host tours, convert prospects, and ensure successful onboarding
- Generate local leads and support club marketing efforts
- Track leads, appointments, and referrals in CRM systems
- Maintain high standards for member service, safety, and club appearance
- Lead from the front and assist with day-to-day club operations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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