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Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee Discounts
flexible schedule
Job Description
The Membership Coordinator role is a vital position within a dynamic club setting where fostering a strong and engaged community is paramount. This club, a hub for social networking and recreational activities, prides itself on offering an inclusive and welcoming environment for all its members. With a focus on providing exceptional member experiences, the club actively seeks to grow its membership base while maintaining high satisfaction and participation rates among existing members. The coordinator is integral to this mission, tasked with ensuring that each member feels valued, informed, and connected.
As a key player in the club's operations, the Membershi... Show More
As a key player in the club's operations, the Membershi... Show More
Job Requirements
- Experience in membership coordination or similar role
- Proficiency with membership management software
- Strong customer service orientation
- Ability to multitask and manage time effectively
- High school diploma or equivalent
- Comfortable with event planning and coordination
- Knowledge of club policies and procedures
Job Qualifications
- Excellent communication and interpersonal skills
- Strong organizational and administrative abilities
Job Duties
- Assist with new member recruitment, onboarding, and orientation
- Maintain accurate and up-to-date membership records
- Respond to member inquiries and provide outstanding customer service
- Coordinate membership renewals, cancellations, and updates
- Plan and execute membership engagement events and activities
- Promote membership benefits and club programs through various channels
- Collaborate with staff and leadership to develop retention strategies
- Monitor membership trends and provide reports to management
- Support the development of marketing materials to attract new members
- Ensure compliance with club policies and procedures related to memberships
Job Criteria
Experience
No experience required
Job Location
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