Membership Consultant

Phoenix, AZ, USA|

Job Overview

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

flexible schedule

Professional development opportunities

Employee wellness programs

Job Description

ArchWell Health is a pioneering healthcare provider dedicated to enhancing the lives of senior members by delivering exceptional care within welcoming and accessible neighborhood clinics. These clinics foster a convenience-centered and community-based environment where seniors can experience compassionate healthcare while feeling connected and supported. ArchWell Health prides itself on providing continuity in care combined with respect and genuine concern for members, their families, and communities. As a new presence in the healthcare landscape, ArchWell Health focuses on bringing innovative solutions to senior care, ensuring that patients receive the best possible medical services designed to improve their quality of life and foster wellness in a community setting.

The Membership Consultant position at ArchWell Health is a key role that embodies the company's mission by serving as passionate advocates and ambassadors for the organization. These consultants are responsible for growing the patient base by engaging with seniors directly and through community partnerships. This position blends traditional B2C (business-to-consumer) and B2B (business-to-business) sales experience, community engagement, and organizational skills to drive patient enrollment and support. The role involves significant outreach, fostering new relationships with both individuals in senior communities and referral sources such as brokers, social workers, and senior care organizations. Membership Consultants help ensure that all seniors, regardless of their economic standing, gain access to quality healthcare through ArchWell Health’s innovative clinics.

The job offers a rewarding opportunity to work with diverse stakeholders, make a measurable impact on community health, and support a vulnerable population in need of excellent medical care. While prior experience in Medicare Advantage sales or a background in senior care is advantageous, ArchWell Health welcomes talented sales professionals from various industries who are committed to the mission and possess strong sales and interpersonal skills. The position requires initiative, empathetic community engagement, strategic event planning, and coordination with healthcare partners to optimize patient acquisition and retention. By representing ArchWell Health in the community, consultants contribute significantly to building trust, accessibility, and awareness of the company’s unique healthcare offerings for seniors.

Job Requirements

high school diploma or ged
at least 1 year of sales or community relations experience
ability to travel locally under 10%
strong interpersonal and communication skills
valid drivers’ license
ability to work independently and as part of a team
proficiency with sales and marketing software tools

Job Qualifications

h.s. diploma or ged required
bachelor’s degree is helpful
1 year of sales or community relations experience required
2+ years preferred
experience with a health plan, fmo/benefits broker, or provider is preferred
experience working with or selling to the senior community or medically underserved preferred
valid drivers’ license required

Job Duties

drives new patient enrollment year-round by identifying, cultivating, and securing new patients through direct-to-consumer, business-to-business, and community stakeholder relationships
meets individual seniors and groups in their homes, senior centers, houses of worship, and other community gathering places to evangelize the archwell health mission and value proposition for seniors
plans, coordinates, and executes local events in the community and in our centers to help reach our ideal patients (e.g. medically underserved, medicare-eligible seniors)
cultivates relationships with individual health plan agents, independent brokers, social workers, case workers, senior housing managers, senior centers, and related community providers to position archwell health as their preferred provider for senior healthcare when referring or assigning patients to a primary care physician
partners with archwell health community relations on initiatives with community officials/influencers, businesses, and public health programs that appropriately drive new patient growth
coordinates with health plan agents and brokers to ensure prospective patients are enrolled in an accepted health plan and assigned to archwell health in a timely manner
leverages sales and marketing tools (e.g. salesforce) to identify and cultivate new patients, maintain current prospect information, and document sales interactions