Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
flexible schedule
Job Description
ArchWell Health is a pioneering healthcare provider dedicated to enhancing the lives of senior citizens by delivering exceptional medical care within accessible and welcoming neighborhood clinics. This organization focuses on creating a community-driven environment where seniors feel at home, respected, and supported. ArchWell Health stands out by offering continuous, coordinated care that addresses the unique healthcare needs of seniors, while fostering strong relationships not only with the patients but also with their families and the communities they live in. The company’s mission is to ensure that every senior, regardless of their economic background, has access to high-quality medical services aimed at improving their overall wellness and quality of life.
As an innovative healthcare provider, ArchWell Health is committed to blending compassionate care with effective community engagement to better serve the senior population. The company’s neighborhood clinics act as hubs for not only medical treatment but also social interaction, community involvement, and wellness activities aimed at promoting healthy, active lifestyles among its members. By focusing on accessible care in comfortable settings, ArchWell Health breaks down barriers commonly faced by seniors seeking healthcare, such as mobility challenges and social isolation.
The Membership Consultant role is a vital position within ArchWell Health, designed to directly impact the growth and reach of its patient base. As primary evangelists for the organization, Membership Consultants are responsible for extending the organization's mission into the community by engaging with seniors and their support networks to facilitate enrollment into ArchWell’s healthcare programs. This role combines traditional sales skills with community relations, requiring a unique blend of interpersonal communication, problem-solving abilities, and multi-channel outreach strategies that include business-to-consumer and business-to-business approaches.
These consultants work closely with seniors in a variety of community settings — including homes, senior centers, houses of worship, and other local gathering places — to share the benefits and values of ArchWell Health. They also coordinate and execute community events that foster connections and raise awareness about the healthcare services available to Medicare-eligible and medically underserved seniors. Partnerships with local brokers, social workers, housing managers, and other community providers are key to establishing ArchWell Health as the preferred care provider within the local healthcare ecosystem.
An essential part of the role involves utilizing sales and marketing platforms such as Salesforce to manage prospective patient information, document interactions, and track enrollment progress. Membership Consultants also collaborate with health plan agents to ensure seamless enrollment processes and timely assignment of patients to ArchWell Health. They maintain ongoing relationships with enrolled patients to support retention and address any concerns or challenges, enhancing patient satisfaction and loyalty.
This position offers a highly rewarding opportunity for motivated individuals passionate about making a difference in senior healthcare. While previous experience in Medicare Advantage sales or senior community engagement is advantageous, ArchWell Health is open to talented sales professionals from diverse backgrounds who share the company’s commitment to exemplary care. The role requires limited travel primarily within the local market, emphasizing a deep, grassroots connection to the communities served.
ArchWell Health prides itself on being an equal opportunity employer, promoting diversity and inclusion across its workforce. The company’s supportive and mission-driven culture empowers team members to help seniors lead healthier, happier lives through access to best-in-class healthcare and personalized support within their neighborhoods.
As an innovative healthcare provider, ArchWell Health is committed to blending compassionate care with effective community engagement to better serve the senior population. The company’s neighborhood clinics act as hubs for not only medical treatment but also social interaction, community involvement, and wellness activities aimed at promoting healthy, active lifestyles among its members. By focusing on accessible care in comfortable settings, ArchWell Health breaks down barriers commonly faced by seniors seeking healthcare, such as mobility challenges and social isolation.
The Membership Consultant role is a vital position within ArchWell Health, designed to directly impact the growth and reach of its patient base. As primary evangelists for the organization, Membership Consultants are responsible for extending the organization's mission into the community by engaging with seniors and their support networks to facilitate enrollment into ArchWell’s healthcare programs. This role combines traditional sales skills with community relations, requiring a unique blend of interpersonal communication, problem-solving abilities, and multi-channel outreach strategies that include business-to-consumer and business-to-business approaches.
These consultants work closely with seniors in a variety of community settings — including homes, senior centers, houses of worship, and other local gathering places — to share the benefits and values of ArchWell Health. They also coordinate and execute community events that foster connections and raise awareness about the healthcare services available to Medicare-eligible and medically underserved seniors. Partnerships with local brokers, social workers, housing managers, and other community providers are key to establishing ArchWell Health as the preferred care provider within the local healthcare ecosystem.
An essential part of the role involves utilizing sales and marketing platforms such as Salesforce to manage prospective patient information, document interactions, and track enrollment progress. Membership Consultants also collaborate with health plan agents to ensure seamless enrollment processes and timely assignment of patients to ArchWell Health. They maintain ongoing relationships with enrolled patients to support retention and address any concerns or challenges, enhancing patient satisfaction and loyalty.
This position offers a highly rewarding opportunity for motivated individuals passionate about making a difference in senior healthcare. While previous experience in Medicare Advantage sales or senior community engagement is advantageous, ArchWell Health is open to talented sales professionals from diverse backgrounds who share the company’s commitment to exemplary care. The role requires limited travel primarily within the local market, emphasizing a deep, grassroots connection to the communities served.
ArchWell Health prides itself on being an equal opportunity employer, promoting diversity and inclusion across its workforce. The company’s supportive and mission-driven culture empowers team members to help seniors lead healthier, happier lives through access to best-in-class healthcare and personalized support within their neighborhoods.
Job Requirements
- H.S. diploma or GED required
- 1 year of sales or community relations experience required
- valid drivers’ license
- ability to engage with seniors in community settings
- strong interpersonal and communication skills
- ability to coordinate community events
- familiarity with sales and marketing tools
Job Qualifications
- H.S. diploma or GED required
- bachelor’s degree is helpful
- 1 year of sales or community relations experience required
- 2+ years preferred
- experience with a health plan, FMO/benefits broker, or provider is preferred
- experience working with or selling to the senior community or medically underserved preferred
- valid drivers’ license required
Job Duties
- Drives new patient enrollment year-round by identifying, cultivating, and securing new patients through direct-to-consumer, business-to-business, and community stakeholder relationships
- meets individual seniors and groups in their homes, senior centers, houses of worship, and other community gathering places to evangelize the ArchWell Health mission and value proposition for seniors
- plans, coordinates, and executes local events in the community and in our centers to help reach our ideal patients (e.g. medically underserved, Medicare-eligible seniors)
- cultivates relationships with individual health plan agents, independent brokers, social workers, case workers, senior housing managers, senior centers, and related community providers to position ArchWell Health as their preferred provider for senior healthcare when referring or assigning patients to a primary care physician
- partners with ArchWell Health Community Relations on initiatives with community officials/influencers, businesses, and public health programs that appropriately drive new patient growth
- coordinates with health plan agents and brokers to ensure prospective patients are enrolled in an accepted health plan and assigned to ArchWell Health in a timely manner
- leverages sales and marketing tools (e.g. Salesforce) to identify and cultivate new patients, maintain current prospect information, and document sales interactions
- provides monthly activity calendar reflecting community access points and tabletop venues. creates penetration plans and initiatives in target sub-markets and channels
- engages with new patients through and beyond their first appointment. maintains relationships with enrolled patients to positively impact retention
- helps address and resolve customer complaints and issues
- travel required: very limited outside of local market (under 10%)
Job Location
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