Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $14.25 - $18.50
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Employee wellness programs
Discounts on Services
flexible scheduling
Job Description
Life Time is a premier health and wellness company dedicated to creating a welcoming community focused on healthy living and holistic wellness. With state-of-the-art fitness facilities, innovative wellness services, and a commitment to exceptional member experiences, Life Time strives to inspire and support individuals in their journey to a healthier lifestyle. Recognized for combining fitness, spa, and social activities under one roof, Life Time serves a diverse clientele seeking a healthy way of life in a fun, motivating atmosphere that encourages connection and personal growth.
The Membership Concierge I at Life Time plays a vital role as the first point of contact for members and guests, delivering outstanding customer service that reflects the company’s values. This position requires a friendly, engaging individual who is passionate about health and wellness and capable of building strong relationships with members. The Concierge fosters loyalty by creating memorable and personalized experiences, ensuring that every visitor feels valued and supported. Enjoy a vibrant, health-focused work environment while helping members reach their wellness goals and navigate the club’s extensive programming and services. This role is part-time, requiring a minimum commitment of 15 hours per week, and includes comprehensive training to obtain Concierge Certification upon hire. Being able to communicate effectively, multitask in a busy setting, and maintain a positive, service-oriented attitude is essential for success in this role. If you are enthusiastic about helping others live their best lives and thrive in a dynamic team setting, the Membership Concierge I position at Life Time is a perfect fit.
The Membership Concierge I at Life Time plays a vital role as the first point of contact for members and guests, delivering outstanding customer service that reflects the company’s values. This position requires a friendly, engaging individual who is passionate about health and wellness and capable of building strong relationships with members. The Concierge fosters loyalty by creating memorable and personalized experiences, ensuring that every visitor feels valued and supported. Enjoy a vibrant, health-focused work environment while helping members reach their wellness goals and navigate the club’s extensive programming and services. This role is part-time, requiring a minimum commitment of 15 hours per week, and includes comprehensive training to obtain Concierge Certification upon hire. Being able to communicate effectively, multitask in a busy setting, and maintain a positive, service-oriented attitude is essential for success in this role. If you are enthusiastic about helping others live their best lives and thrive in a dynamic team setting, the Membership Concierge I position at Life Time is a perfect fit.
Job Requirements
- Minimum of 6 months service or reception experience
- complete Concierge Certification upon hire
- must work a minimum of 15 hours per week
- commitment to serve others
- effective communication skills
- passion for living a healthy way of life
- ability to multi-task and deliver high quality customer service in a fast-paced environment
- must have good verbal communication
- must be able to stand for 4 hours at a time
Job Qualifications
- HS graduate or equivalent preferred
- 6 months service or reception experience
- complete Concierge Certification upon hire
- effective communication skills
- passion for living a healthy way of life
- ability to multi-task and deliver high quality customer service in a fast-paced environment
- good verbal communication
Job Duties
- Operates as first point of contact for members and guests
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- assists members with transactions and general account changes
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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